Assistant Picking Dc Process Manager

**About TFG**:
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

**About the Brand/Division**:
TFG LOGISTICS manages and oversees the Distribution Function of the group. Our 8 Distribution Centres (DCs) and management support staff total over 700 employees working to efficiently move stock to stores

**Key Responsibilities**:

- Managing and optimising the entire outbound process.
- Leading and coordinating daily picking operations by ensuring all customer orders and replens to stores are fulfilled accurately, timely and efficiently
- Optimizing Warehouse Operations by implementing best practices for picking processes to enhance productivity and minimize errors
- Identifying areas for improvemaent and implementing innovative practical solutions.
- Coordinate with internal teams and transporters to streamline end to end processes
- Budget and cost control - including daily optimised workforce planning and scheduling
- Managing, tracking and reporting on KPIs, not limited to Cost Per Unit, Unit Per Hour, SLA from allocation to dispatch
- Maintain and ensure compliance with Best Operating Practices (BOP) and 6S in your departments and ensure all activities comply with company policies, health and safety regulations and legal requirements
- People Management and development across the full employee journey

**Qualifications and Experience**:

- Matric (Grade 12)
- A post-matric qualification in Logistics Management/Supply Chain Management/Retail Business Management/Warehouse Operations Management is advantageous.
- At least 2 - 4 years of solid management experience (operations, outbound, picking, dispatch)
- At least 5 years industry related experience
- Experience in working on a Warehouse Management System (experience on Manhattan WMS would be advantageous)
- Working knowledge of MS Office, with a strong MS Excel capability

**Skills**:

- Strong people management skills to ensure that the DC consistently delivers outstanding customer service with highly motivated staff
- Sound accuracy and high attention to detail
- Exceptional communication skills (written and verbal)The ability to confidently influence and persuade at all levels to achieve results
- A strong service-orientation, high energy levels and a strong sense of urgency
- A natural aptitude for the management of systems and business processesAbility to handle high pressure, stress and multi-tasking

**Behaviours**:

- Business Insight - applies market and business insights in order to drive organisational objectives
- Collaborates - effectively works with others to achieve shared goals
- Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
- Decision Quality - consistently makes timely, well-rounded and informed decisions
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processesTech Savvy - leverages new technology to enhance productivity, improve problem-solving, and support business growth