2nd Level Support

Level 2 Support Engineers provide IT end-user support on various components of an IT environment, including but not limited to, hardware support, software support and network support. Engaging directly with clients, you are expected to be professional, and helpful and to aid with a sense of urgency, regardless of the level of incident. You will aim to exceed...

Moore Johannesburg is a successful professional services firm, specializing in Advisory, Audit & Assurance and Taxation, within the Moore Global Network. We provide world-class services to our global client base. Our firm is located in Parktown Johannesburg, and we take pride in supporting our clients in many different industries and sectors. Our focus is on...

**Job Overview**: **Expiration date**: 20 June 2025**Location**: Johannesburg, Gauteng**Job Title**: IT Support Technician**Salary**: R25,000 - R30,000**Education Level**: Diploma**Job Level**: Intermediate**Minimum Experience**: 3 - 5 Years **IT Support Technician required in Johannesburg.**: You will manage the development and execution of comprehensive...

Minimum Requirements:2+ years application and platform support experience in an IT environmentBTech Degree - advantageousNational Diploma: Information Technology (Required)Responsibilities:Application and platform support in a DevOps environmentProvide end to end support for client application and website, including DXL and cloud platform supportMonitoring...

Optimal Growth Technologies is looking for a PMO Support Analyst to provide 1st and 2nd Level support function to maintain and ensure continuity of the system. **Requirements**: - Tertiary qualification in IT or related fields - Matric - 3 - 4 years in IT - Microsoft Operating System (XP, Win7, Win8, Win10) - Microsoft Office (2003, 2007, 2010, 2013,...

The IT Support Specialist will provide comprehensive technical assistance and support to end-users for software, hardware, and network-related issues. This role is based in Jet Park, Boksburg, and focuses on ensuring optimal system performance and service continuity across the organization. The position involves managing the IT budget, supporting the rollout...

Job Overview This position is based in both Cape Town and Johannesburg, and it is a 12-month contract position. Duties & Responsibilities RESPONSIBILITIES Providing 1st and 2nd Line Open Text support to users. Providing Open Text Application and Platform support to end users. Desired Experience & Qualification QUALIFICATIONS AND EXPERIENCE Relevant tertiary...

A South African information and communications technology (ICT) provider that offers voice, data, and cloud solutions to businesses, is seeking a Level 2 Service Desk Agent to provide advanced remote technical support for their clients' VOIP and Connectivity solutions. This role involves handling incoming customer faults and requests via phone and email,...

A Level One Engineer in a Service Desk role is typically an entry-level position in IT support. This role involves providing basic technical support to end-users, resolving common issues, and escalating more complex problems to higher-level support.Experience Level:Entry-Level: Generally, 1-2 years of experience in IT support or a related field.Internship or...

**Basic remuneration will include**: - Salary + Petrol allowance + cell phone allowance. - Have their own reliable vehicle and a valid drivers’ licence. - Be knowledgeable, well presented and punctual. - Have proven IT background and experience with Desktop Support and Networking Environments. - Have good time management skills. - Have good time...