Service Portfolio Manager

1 week ago

La Lucia, South Africa Avatar International Full time

Drive consistent Service across all Business Units
- International i-gaming technology company
- 7 yearsExperience in software development in complex, high performance software

Our client is an international i-gaming technology company who have locations situated across the world including UK, South Africa, Estonia, Spain, Sweden and many more. They all work hard towards one end goal - to create the very best online Sportsbook product.

To strategically lead multiple Service teams and support execution of the Platform objectives. Responsible for the vision, communication and value realisation of the Service.

**Strategic Objectives**:

- Drive consistent Service across all Business Units
- Accountable for setting and achieving framework for SLA and governance where applicable
- Identifying and setting up new Services that may be required
- Identify and solve team capacity requirements needed to provide an effective Service
- Strategically guides teams in accomplishing work objectives

**Skills**:

- Effective communication skills across all levels of the business
- 7 years experience in software development in complex, high performance software environments.
- 3 years leadership experience within software development
- 3 years experience in gaming industry preferable
- Strong Negotiation Skills
- Influencing others by creating a participative, empowered environment: Create high performance environments for teams, empowers teams and individuals, drives participation by all team members.
- Stress Tolerance: Able to handle high performance and fast paced environment, handles high stress situations calmly and effectively.
- Understanding of Business Objectives: Seeks to understand big picture business objectives,
- Computer Science/Business degree or diploma preferable
- Internationally recognizable professional certification in area of expertise preferable
- Proven track record of technical and behavioral experience
- Collaboratively works with team members to set performance goals and measures
- Ensures that the team members are equipped with the requisite skill set required for both current and future projects by developing a training and career development plan
- Have training and development plans in place and ensure execution of the plan
- Create a culture for teams that align to the company values
- Provide and facilitate mentoring and coaching

**Talent Management**
- Performance measures are clear, measurable and achievable
- Ensures consistency of expectation across Team, Portfolios and Group
- Gives regular structured feedback to team and seconded members
- Maintain a current and future skills matrix
- Implement a resourcing and capacity strategy
- Encourage and build a culture of innovation

**_There is 1x position available in La Lucia, Durban -_**

**_Salary band ranging from R110 - R210K + fantastic company benefits and bonus_

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