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Front Desk Receptionist
2 weeks ago
**Job Overview**:
We are looking for a friendly, professional, and reliable **Front Desk Receptionist** to join our team at Malibu Country Lodge. This role requires excellent customer service skills, strong organizational abilities, and a proactive attitude to ensure a seamless guest experience.
**Key Responsibilities**:
- Welcome guests warmly and handle check-ins, check-outs, and reservations efficiently.
- Address guest inquiries, concerns, and requests with professionalism and a focus on exceptional service.
- Maintain accurate records of guest stays and payment transactions.
- Coordinate with housekeeping and other departments to ensure guest satisfaction.
- Provide local information and recommendations to enhance guest experiences.
**Requirements**:
- Prior experience in a front desk or hospitality role is advantageous.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in using reservation and booking software is a plus.
- **Beneficial**: Possession of a valid driver’s license.
- Willingness to stay on-site as part of the role.
**Benefits**:
- Competitive salary package.
- Accommodation provided on-site.
- Opportunity to work in a serene and picturesque environment.
If you’re passionate about hospitality and creating memorable experiences for guests, we’d love to hear from you
NB - PLEASE PROVIDE ATTACH A PICTURE OF YOURSELF IN THE APPLICATION
Pay: R6 000,00 per month
Application Question(s):
- Are you able to live on the property?
Application Deadline: 2025/01/06
Expected Start Date: 2025/01/13