Receptionist
2 days ago
**KEY PERFORMANCE AREAS**
- Ensure that the front desk is professionally managed at all times
- Coordinate logistics, boardroom meetings as indicated by requesting units
- Provide secretarial support in terms of administration of records, collecting and forwarding the correct information to staff
- Enhance, organise, facilitate and manage external, internal calls and messages from visitors
- Screen incoming callsAssist and support other stakeholders and municipalities with information on their queries
- Establish an independent reporting mechanism in respect of frontline tasks
- Assist with access control for entry into “THE CLIENT” office
- Monitor and manage visitors at the front desk
- Capturing and sending all telephone messages to staff members through the Electronic Messaging System
- Updating and monitoring of the telephone list
- Any other responsibilities as an when required
**QUALIFICATIONS AND EXPERIENCE**
- Applicants must be in possession of Matric with experience as a Receptionist, Client / Customer Service
- Must have Customer Service / Relations certificate
- Worked in an office work environment.
**CORE KNOWLEDGE, SKILLS AND BEHAVIOUR**
- Good verbal and written communication skills
- Strong interpersonal relations skills
- Ability to handle difficult customers
- Ability to screen calls and prioritize accordingly
- Ability to provide basic information to caller’s
- Ability to handle pressure
- Multi-tasking
- Computer literacy
**Job Type**: Permanent
**Salary**: R147,627.57 - R202,142.44 per year
**Experience**:
- Administrative office procedures, practices and equipment: 1 year (preferred)
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