Transactional Banking

Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

Are you a dynamic and visionary leader with a passion for transactional banking? Do you have the skills and experience to drive operational excellence, risk governance, strategic execution, and business growth across Pan-Africa? If so, we have an exciting opportunity for you as the Transactional Banking Chief Operating Officer (COO).

As the Transactional Banking COO, you will be responsible for:

- Leading and directing the operating environment and business architecture assessment of the operational control measures that drives productivity and business unit performance portfolio including Change, Systems, Operations and Risk for Transactional Banking.
- Playing a pivotal role in translating the overall Transactional Banking strategy into key deliverables across Pan-Africa and working with the Transactional Banking ExCo and senior leaders to build the execution plans.
- Tracking and measuring the strategy against execution plans by means of the appropriate measurement framework.

**Job Description**:
Your key accountabilities in this role will include the following;

Strategic Leadership Execution;
- Translating the overall Transactional Banking strategy into key deliverables across Pan-Africa and work with the Transactional Banking ExCo and senior leaders to build the execution plans.
- Developing comprehensive strategies and business plans that drive revenue growth, market expansion, and operational excellence.
- Leading the formulation and execution of the Transactional Banking Scorecard and OKR’s, ensuring alignment with strategic objectives.
- Collaborating with the Transactional Banking ExCo and senior leadership to formulate, execute and track clear Objectives and Key Results (OKRs) that align with the vision and strategic direction of CIB.

Programme Management;
- Monitoring project performance, timelines, and budgets, providing regular updates to senior leadership.
- Aligning the portfolio of change initiatives to CIB strategic principles. Work with business unit managers in Transactional Banking to ensure that their agendas are also in alignment.
- Reviewing the Change portfolio regularly and communicate relevant information to Transactional Banking OpsCo and the Transactional Banking Exco.

Business Enablement and Cross Functional Collaboration;
- Overseeing the design and maintenance of operational activities Transactional Banking and provide advice and guidance on improvement strategic projects and initiatives that are of priority for Transactional Banking
- Building and fostering effective collaboration with other business units, including Sales, Trading, Research, Technology, Banking, People & Culture and Finance to drive Integrated Solutions and optimize resource allocation

Risk Management - Governance & Controls;
- Developing and implementing a robust Governance and Controls Framework to ensure compliance with regulatory requirements and internal policies.
- Overseeing crisis management, resilience, and business continuity planning to ensure operational stability across Transactional Banking.
- Collaborating with compliance and legal teams to ensure effective governance and controls across all Transactional Banking operations to proactively implement measures to mitigate and manage vulnerabilities in the operational environment.

Stakeholder Management;
- Actively promoting the collaborative engagement of internal and external stakeholders including suppliers, clients, call centres, service providers, business partners and other Absa Group entities.
- Being a proactive member of the COO community within the CIB under the direction of the CIB Chief Operations Officer.
- Managing the relationship between all Shared Services capabilities in CIB, Senior Leaders and other business units in CIB.

Operational Excellence;
- Establishing and enforcing operational standards, policies and procedures to ensure smooth and compliant execution of all Transactional Banking activities.
- Identifying operational bottlenecks, inefficiencies and areas for improvement and direct initiatives to enhance processes, technology and workflow through the Business Management and operational teams.
- Commercial Degree
- MBA or CA(SA) or equivalent not essential however it is preferred
- A minimum of 15 years general working experience preferable across multiple industries or multiple disciplines in financial services.
- Risk management exposure of at least 5 years.
- 5 years+ senior management experience

Education

Postgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies (required)
- Absa Bank Limited reserves the right not t