Flight Planning

4 days ago

Johannesburg, South Africa World Fuel Services Full time

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

Position Summary:
Preparing accurate flight plans and flight packages for Trip Support clients in addition to assisting in daily operations and tasks within Trip Support Services division. Under general direction, maximize international trip support service and customer relations with new and existing clients, providing superior customer service and communicating all of WFS Trip Support products and services to WFS Trip Support existing or new customers.

Key Responsibilities:

- Computing and preparing flight plans for upcoming trips
- Coordinating with meteorology team to receive information to help determine potential hazards to flight safety and determine proper routings
- Using advanced knowledge of flight planning in preparing the flight plans and packages for upcoming trips
- Confirming receipt of flight packages with the client, the handler, and/or the hotel
- Loading aircraft into Navtech or other flight planning system(s)
- Building routes in Navtech or other flight planning system(s) and maintaining route database
- Quality Control of computed flight plans and packages prior to delivery
- Regulatory Control for the Operational department
- Loading of Aircraft characteristics and performance data
- Loading flight plan formats
- Provides expert level of support and consultation to customers

Additional Responsibilities:

- Assisting in day-to-day operations requirements such as but not limited to the following when demand dictates:

- Ground handling, operational permits, slots, Flight following, hotels, and transportation
- Customs services including customs arrangements, Canpass form preparation and submission and arrangement of Border Overflight Exemptions
- Loading and maintaining trips in the Falcon system
- Loading Trip Cost Estimates into the Falcon system
- Assisting with fuel quotes and/or arrangements after normal business hours
- Quality assurance for “owned” trips
- Must have a firm knowledge of WFS Trip Support products and services and be able to effectively market them to customers
- Performs other duties as may be assigned by management
- Helps other employees to accomplish company goals
- Working Hours: as determined by the Sr Director Global Operations

Knowledge/Skills:

- Knowledge of ATC regulations and understanding of flight planning systems.
- Ability to act in situations with confidence, assertiveness, tact, and diplomacy
- Ability to deal resolutely with sensitive issues; methods and techniques used in persuasion and negotiation of conflicts and problems
- Ability to maintain a professional demeanor in stressful situations and negotiations
- Ability to partner with other departments and interact effectively with employees at all levels of the organization
- IND123

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