HR Operations Sr. Associate

Overview:
**We are PepsiCo**

PepsiCo is proud to be one of the world’s leading food and beverage companies. Every day, we are dedicated to bringing our mission to create more smiles with every sip and every bite to life. Our products are enjoyed more than one billion times a day in more than 200 countries and territories around the world. Our portfolio — including Lay’s, Doritos, Gatorade, Pepsi and Quaker — consists of many iconic brands that generate more than US $1 billion each in estimated annual retail sales, helping to deliver more than US $70 billion in net revenue in 2020.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive. Through PepsiCo Positive, we are charting a new course to drive positive action for the planet and people. PepsiCo Positive is an end-to-end strategic business transformation with sustainability at the centre of how we will create growth and value by operating within planetary boundaries and inspiring positive change.

In South Africa (SA), you will find our products across the region at breakfast, lunch, or dinner. At the gym or on the field. In the office or on the go. We refresh, restore, and rejuvenate our consumers all day, every day with our key brands including Simba, Lay's, Liqui Fruit and Bokomo range of cereals. PepsiCo SA employs more than 13, 000 people across our three business divisions: Bakeries, Grains, Foods, Fruit, Snacks, Juice & Beverages.

**Responsibilities**:
**What we're looking for**:
We're looking for an HR Operations Senior Associate to join our team. Successful incumbent will coordinate overall HR Process and Continuous Improvement Projects within SSA HR Ops and Service Delivery team scope. Govern HR processes, process maps, documentation, knowledgebase documentation, Ensuring design methodology, approvals, change control and documentation are standardised and consistently applied in addition to Coordinating process reviews sessions and approvals.

**Accountabilities**:
**HR Process Championship**
- Governance of HR processes, process maps, documentation, knowledgebase documentation and ensuring that all relevant systems are kept up to date
- Ensure design methodology, approvals, version control, change control and documentation are standardised and consistently applied.
- Ensure that all processes and documentation are robustly maintained, protecting integrity and quality of data and version, support HR teams with process map and documentation updates.

**Continuous Improvement Projects**
- Maintain and update SSA HR Service Catalogue and continuous improvement tracker
- Coordinate assigned continuous improvement projects ensuring timelines & productivity targets are met
- Supporting the delivery of HR calendar events and provide support to SSC / BO Teams when required eg: at peak times.
- Provide training to others in the business in the use of Continuous Improvement tools.
- Assist with setup, implementation, maintenance of all new HR transactional processes, procedures and tools.
- Ensure that in implementing change relevant measures and/or Key Performance Indicators are in place and that any deviance can be identified and justified. (SLAs/OLAs/KPIs)

**Communications**
- Support SSA HR Ops change management and communication efforts partnering with sector and local change management teams
- Develop communication tools to embed SSC process change projects as necessary

Qualifications:

- 1- 3 years of general professional experience in the area of Human Resources
- Experience of working across a sector/ different countries would be preferable
- University degree preferably a MBA
- Very good knowledge of HR processes
- Practical knowledge of SLAs and workload management
- Time management - ability to focus and get things done and know what is business critical; able to deal with conflicting priorities and ambiguity
- Co-ordination/planning/resource allocation - ability to bring together different people with conflicting schedules/ideas and meet deadlines