Manager: Customer Service

Key purpose:The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence.Duties and responsibilities:Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. Ensure that resources are trained to effectively deal with account...

**Job description** **Job Title**: Customer Service Representative **Company**: Remove Debt We are looking for a Customer Service Representative that will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Your responsibilities...

PURPOSE OF THE ROLEThe Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre...

**_Call Center Customer Service Agents Required: _** Synergy Contact Center is currently recruiting Customer Service Agents to support their internationals customers, What's in it for you!!!! - Guaranteed basic salary Attendance Bonus - Amazing Incentives - Awesome growth potential - Exposure to dealing with international customers Requirements: -...

Join a Global Team | Now Hiring: Full-Time Customer Care Specialists (Durban, South Africa)Swifty Sports, a rapidly growing international sports betting and gaming brand with operations in the UK, Ireland, and soon South Africa, is expanding its operational support team. We're looking for full-time Customer Care Specialists to join our Durban based team and...

Duties and responsibilitiesResponding to incoming calls and assisting customers with their queriesProviding accurate information about products and servicesHandling complaints and resolving customer issues in a timely mannerCapturing customer information and call outcomes on internal systemsMeeting performance targets, including call quality and turnaround...

Minuteman Press Umhlanga is on the hunt for a customer service ROCKSTAR! If you fit the bill - or if you know of someone who does - we need to talk. **Responsibilities** - Attending to in-coming phone calls and walk-in customers. - Write up and quote basic jobs. - Quote follow-ups, calling inactive customers, acquisition follow-up and current customer...

**SO Are You...** - Customer focused - An excellent communicator - Someone with outstanding negotiation skills - Able to work under pressure - Self-motivated and results driven - Able to think creatively - Someone with a positive attitude - Someone with a good attendance record - Someone who doesn't have any warnings - Someone who isn't on any performance...

**The main purpose of this role is to Monitor and Manage a Team of Sales Agents. Duties & Responsibilities Effectively manage a team with regards to** - Attendance - Meeting Targets - Time Keeping - Talk Time - Productivity - Compliance - Motivation of the team - Promote diversity within the team - Assist team members with escalated queries and on the floor...

**Company Overview**: Outworx is a leading outsourcing company within the Business Processing sector. We believe in delivering precise, people-centric Contact Centre solutions that are tailor-made to our clients’ specific business process requirements. Our goal is to create a centre of excellence, with a shared vision. **Qualifications**: Matric or...