Director - Project & Portfolio Management Office

**Description**:

- Great People Work Here_

**BizTX: Co-Creating WOW Through Digital Innovation**

It’s an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we’re on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally.

We’re not here to simply provide IT services. We’re technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to ‘WOW’ our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact.

Our people think differently. We have an exponential mindset that helps us push boundaries and shape what’s next. The future at Twinings Ovaltine is full of possibility and we’d love you to be a part of it.

**ROLE PURPOSE**

The **Director - Project & Portfolio Management Office** is responsible for overseeing and developing our IT PMO capability.

Twinings Ovaltine is investing heavily technology driven transformation. We are part way through our SAP S/4Hana Transformation Programme and have several other major business transformation programmes in early phases of development. We also have a large portfolio of smaller projects that are in flight or in planning stages and which cover the full range of technology led projects, covering everything from SAP to infrastructure, cyber security & marketing technology.

Our PMO function has a good foundation but needs to rapidly expand from an SAP centric capability based on a waterfall methodology, to one that can deploy our project managers to lead smaller IT projects and agile projects & programmes in the marketing technology & other areas. We also need to establish the PPM capabilities required to effectively prioritise, plan and monitor the execution of this diverse portfolio of digital transformation initiatives.

We need a capable and experienced Programme Management professional to lead our team of project managers and PMO professionals and further develop our PMO function into a world class capability. Provide our executive team with the visibility & control they need to effectively manage & prioritise our transformation agenda.

**Key Responsibilities**:

- Define and communicate a clear vision, strategy, and roadmap for the PMO function
- **PMO**
- Methodology and Framework**- Define, maintain, and continuously improve the project and program delivery methodology to ensure alignment with enterprise standards.
- Governance and Controls**- Ensure all programs and projects adhere to the defined controls, including stage gates, reporting cadences, and exception management.
- Tooling and Process - Own the configuration, management, and training for program delivery tools (e.g. Smartsheet, HarvestApp, SharePoint, Teams, etc.)
- Audit Assurance**- Conduct or support internal and external audits to ensure compliance with delivery processes, documentation, and governance standards.
- **Project & Programme Management**
- Lead the team of project managers to ensure consistent and effective project management disciplines are deployed across our project portfolio
- Ensure the team manages the delivery of individual projects to defined scope, timeline, quality, and budget, while managing risks, issues, and stakeholders
- Coordinate the delivery of interrelated projects and programmes to achieve overarching strategic outcomes, benefits, and business change.
- **Portfolio Management**
- Establish and manage an effective portfolio management process & capability
- Engage with senior business & IT leaders to obtain buy-in to establish PPM principles & procedures
- Monitor compliance with the PPM processes & ensure accuracy of information
- Provide visibility and control over all active projects and programs, supporting prioritization, resource allocation, value alignment, and effective organisational risk management.
- Plan, monitor, and control financials across the delivery portfolio, ensuring accuracy of forecasts and alignment with approved funding.

**Skills, Knowledge and Expertise**:

- Excellent communication skills and the ability to challenge and influence senior business & IT stakeholders will be critical to succeed in this role.
- Demonstrable Project & Programme delivery experience including SAP programmes
- Experience in setting up and running PMO functions
- In depth knowledge of Project, Programme & Portfolio management disciplines & methodologies
- Deep understanding of both the operational and strategic elements of PMO functions
- Up to date knowledge on the latest thinking and innovations in this space and the vision and leadership skills required to build these into our organisation
- Capable communicator across technical and non-technical audiences, including senior leadership.
- Adept in managing diverse, global teams within complex and challenging environments.
- Relationship builder - internal and external.