Head of Digital Product

3 days ago

Claremont, South Africa Conova Full time

Our client in the digital investment space is looking to expand their cape town team.

We are looking for a product leader to design and execute on the product vision, strategy, and
roadmap for our client’s digital experience, fulfilling individual and institutional client needs and
product-market fit. This position forms a key role in the business team and will own the product
prioritization, feature sets and lifecycle for our clients across multiple jurisdictions. The role
provides a unique opportunity to accelerate your ambitions as the single point of accountability for the
product-market fit across a global suite of digital investments.

**Responsibilities**:

- Provides product vision and direction for digital experiences that drive client engagement,

reinforces the brand, and ultimately grows and improves AuM and client retention
- Defines and assigns features to specific releases to meet key business objectives and serving

client expectations
- Sets product prioritisation and ensures appropriate delivery through a cross functional team
- Active team member in business and outsourced engineering teams to drive business

objectives through product-market fit
- Serves as key integration point with engineering, business process, compliance/legal and

business leadership
- Establishes and monitors client satisfaction and other KPIs to define the success of our digital

experiences; identifies and lead efforts to analyze results and continuously improve our

performance through product improvements
- Continuously improve product engagement through active client development and testing

and product enhancements that deliver added value
- Generates new product ideas, researching and analyzing for feasibility and business impact
- Ensure a consistent and easy to use client experience across all digital touchpoints
- Provides strategic input to client experience improvements (individual and institutional) that

help drive client acquisition, retention, and AuM
- Creates insights to guide our strategy and product direction through understanding client

needs and behaviors, competition and emerging technologies

**Skills, experience and qualifications**:

- Minimum Qualification - Degree (or diploma) in Commerce/Software Engineering/Finance
- Preferred Master’s Degree or additional qualification in marketing, business administration,

information technology
- 5+ years in a Senior product management / leadership role
- Asset Management/Cryptocurrency product leadership experience
- Interest and knowledge of cryptocurrencies and the regulatory and client challenges (both

individual and institutional)
- Understanding of regulation and compliance relating to product (e.g. FIC, POPIA, FAIS)
- Strong analytics understanding in digital product management
- Ability to influence and engage at an executive level with respect to client centric product
- concepts and best practices
- The ability to work under your own initiative and to strict deadlines
- Meticulous and good team player and able to work on own initiative
- Excellent communication skills both verbal and in writing

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