IT Field Services and Senior Technician

6 days ago


Cape Town City Centre, South Africa Jobted ZA C2 Full time

About Us: Our client is a leading Managed Service Provider (MSP) based in Cape Town, offering top-notch IT and connectivity support to a diverse range of clients. They pride themselves on delivering exceptional service and innovative solutions to meet the evolving needs of their clients. As they continue to grow, they are seeking a highly skilled and motivated Senior IT Field Services Technician to join their dynamic team.

Role Overview: As a IT Field Services Technician, you will play a critical role in providing remote and on-site technical support to our client’s customers. You will be responsible for diagnosing and resolving IT issues, performing regular maintenance, and ensuring the seamless operation of client IT infrastructure. Your expertise and excellent customer service skills will contribute to their reputation for excellence.

You must currently reside in Cape Town to be considered for this role.

Key Responsibilities:

- Provide remote and on-site technical support for hardware and software issues.
- Install, configure, and troubleshoot IT equipment, including desktops, laptops, printers, and networking devices.
- Perform regular maintenance and updates to ensure optimal performance of client systems.
- Assist with network setup and management, including switches, routers, and firewalls.
- Collaborate with remote support teams to resolve escalated issues efficiently.
- Maintain accurate documentation of client systems and service activities.
- Deliver exceptional customer service and build strong client relationships.
- Stay up-to-date with the latest industry trends and technologies.

Qualifications:

- Proven experience as an IT Field Services Technician or similar role.
- Strong knowledge of computer hardware, software, and networking.
- Proficiency in Windows and macOS operating systems.
- Experience with Microsoft Office 365, Active Directory, and other common IT applications.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Minimum 5+ years’ overall experience in IT MSP environment.
- Advanced experience with Windows 2012 R2 / 2016 / 2019 / 2022.
- Intermediate to advanced experience with Active Directory, DNS, DHCP, IIS, PKI, etc.
- Intermediate experience with VMware vSphere 6.5 or above.
- Intermediate experience with Hyper-V 2012 or above.
- Good understanding of IP addressing and subnetting.
- Fundamental understanding of mass storage like SANs and NAS devices.
- Fundamental understanding of VLANs, routing, firewall behavior, packet shaping, etc.
- Comfortable working in server rooms/data centers racking and cabling up kit.
- Strong communication skills (both written and verbal) and comfortable face-to-face.
- Sound ITIL framework mindset in terms of structured incident management, request management, change management, contractual scope alignment, etc.
- Good knowledge of Exchange 2016 and above.

Preferred Qualifications:

- Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP).
- Experience with virtualization technologies (e.g., VMware, Hyper-V).
- Familiarity with cybersecurity best practices and tools.
- Microsoft Certification.
o MD102–EndpointAdministrator
o MS900-365Fundamentals
- Veeam.
- Microsoft Azure.

Physical Requirements:

- Valid driver’s license.
- South African ID or international passport with a work permit.
- Working vehicle.
- Proficiency in English.



  • Cape Town City Centre, South Africa Jobted ZA C2 Full time

    We are seeking a qualified Field Service Technician with the following requirements: - Must be fluent in Afrikaans - Must have driver’s license - Mechanical or Mechantronic Engineer - Experienced in end-user repairs and/or technical selling of vacuum pumps, water pumps, compressors, valves, Measuring Instrumentation, Leak Detectors or other Industrial...


  • Cape Town, South Africa Loren Robertson Recruitment Full time

    **Job Overview**: **Date Posted**: Posted 5 months ago- **Location**: Cape Town, Western Cape- **Job Title**: Senior IT Field Technician- **Salary**: R20,000 - R30,000- **Education Level**: Diploma- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**Senior IT Field Technician - Cape Town (Southern Suburbs).**: An IT support business based in...


  • Cape Town, South Africa SFG Engineering Services Full time

    **Job Requirements**: - Grade 12 - 3-5 years’ experience in electrical generation field. - Technician experience will be an added value. - Relevant Mechatronics, Electrical Instrumentation, Electrical Engineering or equivalent Qualified - General understanding of electrical schematic diagrams with the capability to analyze and/or mark up of red lines. -...


  • Cape Town, South Africa Armstrong Appointments Full time

    Are you a skilled IT professional looking for a new opportunity in Cape Town? We are looking for a Senior IT Field Services Technician to join our team and play a critical role in providing on-site technical support to our valued clients. Your expertise will be key in diagnosing and resolving complex IT issues, performing maintenance, and ensuring the smooth...


  • Cape Town, South Africa Mirror Images Full time

    Western Cape, CPT - CBD - R 17 500 Monthly Cost To Company (Plus Petrol Card) An Office Automation company based in Cape Town, Airport Industria are currently seeking a Field Service Technician. Must have a minimum of 3 years’ experience as a Field Technician in the Office Automation space H.P. Copier experience is a pre-requisite Sharp, Toshiba, and...


  • Cape Town, South Africa Mirror Images Full time

    Western Cape, CPT - CBD - R 13 000 - R 15 000 Monthly Cost To Company (Plus Fuel Allowance for business) An Office Automation company based in Cape Town, Airport Industria are currently seeking a Field Service Technician. Must have a minimum of 3 years’ experience as a Field Technician in the Office Automation space H.P. Copier experience is a...


  • Cape Town, South Africa Recruitment Legends Full time

    **Field service technicians,** **R12 000 -20 000 pm Northgate, JHB** Sole distributor of gym equipment, products, and services seek Senior, Middle and Junior ranked FieldService Technicians to complete the day-to-day service, and repair jobs assigned to you, and to help fellow technicians where required. We are looking for motivated, driven, healthy and...


  • Cape Town, South Africa RMG Recruitment Full time

    We are seeking a qualified Field Service Technician with the following requirements: Must be fluent in AfrikaansMust have driver’s licenseMechanical or Mechantronic EngineerExperienced in end-user repairs and/or technical selling of vacuum pumps, water pumps, compressors, valves, Measuring Instrumentation, Leak Detectors or other Industrial equipment...


  • Cape Town City Centre, South Africa Jobted ZA C2 Full time

    As a key defence solution provider to over 50+ countries worldwide, our client has positioned itself as an ideal employer that values a strong ethic and ambition. Our clients portfolio of leading platforms undergoes continuous development, improvement, and revision, making our client a dynamic and innovative force in the defence industry. For more info on...


  • Cape Town, South Africa TechnipFMC Full time

    TechnipFMC is a global leader in the energy industry, specialized in subsea and surface technologies integrated projects, products, and services. Our mission and vision: to enhance the performance and drive real change in the traditional and new energy industry. How we do it: by constantly challenging conventions, tackling some of the most complex technical...

  • Field Technician

    4 days ago


    Cape Town, South Africa AdaptIT Full time

    **Listing reference**: adapt_000052**Listing status**: Online- **Position summary** **Industry**:IT & Internet - **Job category**:System Administration / Management**Location**:Cape Town - **Contract**:Permanent**EE position**:No**About our company** - A provider of leading specialised software and digitally-led business solutions that assist clients across...


  • Cape Town, South Africa Pure Placements Full time

    About Us: Our client is a leading Managed Service Provider (MSP) based in Cape Town, offering top-notch IT and connectivity support to a diverse range of clients. They pride themselves on delivering exceptional service and innovative solutions to meet the evolving needs of their clients. As they continue to grow, they are seeking a highly skilled and...


  • Cape Town, South Africa Pure Placements Full time

    About Us: Our client is a leading Managed Service Provider (MSP) based in Cape Town, offering top-notch IT and connectivity support to a diverse range of clients. They pride themselves on delivering exceptional service and innovative solutions to meet the evolving needs of their clients. As they continue to grow, they are seeking a highly skilled and...


  • Cape Town, South Africa Manitou Centres SA (Pty) Ltd Full time

    **Field Service Technician** **Manitou Centre Cape Town** **GENERAL ACCOUNTABILITY**: Primary focus is Technical Assistance to the customer network. **KPIs**: **KPI 1 - Job Card Administration** - Accountable to ensure accuracy and completeness of job cards afforded to you. - Ensure Parts identification for any additional repairs needed are done...


  • Cape Town, South Africa Eazi Access Rental Full time

    **1. **JOB PURPOSE** To ensure that equipment is delivered and proactively maintained in good working order, fully functional and free from any damages that might cause harm, therefore safe to operate as defined by MEWP standards. **2. **Key performance areas** Off-load of MEWP Equipment - Off-load machine, perform PDI (Post Delivery Inspection) together...


  • Western Cape, South Africa NDC Personnel & Contractors CC Full time

    Join a manufacturing team in a dynamic role as a Field Services Technician in the Western Cape Your duties will include liaising with clients to enhance service levels, conducting repairs and maintenance on new and existing systems, responding to breakdowns, and handling various administrative tasks. Leadership responsibilities will involve managing junior...

  • Service Technician

    12 hours ago


    Cape Town, South Africa Unique Personnel Full time

    **Job Number** - 67442 **Job Type** - Permanent **Job Title** - Service Technician **Computer Skills** - MS Office **Industry** - Food and Beverage **City** - Cape Town **Province** - Western Cape - Must be able to do breakdowns, diagnostics, fault finding, programming and installations.- **Inherent Requirements** - Qualified Field Service...


  • Cape Town, South Africa Green Marble Recruitment Consultants Full time

    Minimum Requirements:Matric.Electrical Eng ND/Mechanical Eng ND/Mechatronics Eng ND or Millwright trade.Fully bilingual.First Language Afrikaans, as the client base prefers to communicate in Afrikaans.Strong technical background in vacuum pumps, blowers, water pumps and compressors.Great client orientation.Duties and responsibilities:Must proficiently...


  • Century City, South Africa Oasis Beauty and Massage centre Full time

    A well-established Beauty spa in Century City is looking for an excellent Senior Nail Technician to join our team. Minimum Requirements: *SA Citizen/Permanent Residency/Valid Work Permit *Nail Technician Certificate/Diploma (Acrylic and Nail art, Poly gel) *5+ Year Nail art technical experience in a professional nail industry is essential. *Willing to...


  • Cape Town, South Africa SFG Engineering Services Full time

    **Reports To :Technical Manager** **Job Overview** - The O&M Field Technician is required to manage all solar PV and solar thermal sites that are under SLA contract between the company & client. - Tasked to oversee all sites daily, monitoring productions and system downtimes. - Where systems are under producing, to ensure that systems returns back to...