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    Durban, KwaZulu-Natal, South Africa Talksure Full time

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    Durban, South Africa Huhtamaki Group Full time

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    Durban, KwaZulu-Natal, South Africa Execustaff Full time

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  • Quality Assurance Specialist

    3 weeks ago

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    3 weeks ago

    Durban, South Africa Coca-Cola Beverages Africa Full time

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  • Quality Assurance Assessor and Junior Claims

    3 months ago

    Durban, South Africa Shackleton Life Full time

    **Role 1** Job Title**:Quality Assurance Assessor** Market related salary from R 6 000 Experience relevant to the position - Matric Certificate - Excellent Listening skills and attention to detail - Analytical skills - Microsoft Office/Excel skills - Report writing skills - Team motivational skills Primary Job roles and responsibilities - Listening to...

Quality Assurance Agent

4 weeks ago

Durban, South Africa Talksure Full time

Talksure has a fantastic opportunity for Quality Assurance Agents. Do you have the below experience and are you looking for a career in a well renowned FSP? Then Yes TALKSURE is the place to be. DUTIES AND RESPONSIBILITIES Create scorecards providing accurate feedback Listening to and assessing calls Provide accurate feedback Report on any trends or patterns that may be occurring Filter information regarding non-compliance to QA Team Leader Document and maintain scorecard on all assessments conducted Ensure that you meet quantity and quality of calls listened to Random call audits when required MINIMUM QUALIFICATIONS AND EXPERIENCES  Grade 12 – which must be presented at interview stage Must have at least 1 Year Quality Assurance (QA) experience within a contact centre  Computer literate – excel skills CHARACTERISTICS OF THE REQUIRED CANDIDATE Strong administration skills and high attention to detail Ability to communicate on all levels Proactive , punctual, and reliable Well-presented and well spoken Works effectively within a variety of situations Planning and organisational skills Understands the importance of confidentiality Ability to provide concise, well written feedback Excellent listening skills Deadline oriented and ability to work well under pressure Salary: Market relate d NB: Thank you for choosing Talksure as your employer of choice. Please note that if you do not hear from us within 14 working days after the closing date of the advert, please regard your application as unsuccessful. We wish you well in your future endeavors.