Call Centre Representative

To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue to meet Call Centre Targets.Responsibilities:Establishing goals for call center employeesResolving customer issues and other call center problemsManaging the team's performanceEnsuring that technical knowledge is effectively...

To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue and meet Call Centre Targets.Setting goals: Establishing goals for call center employeesResolving issues: Resolving customer issues and other call center problemsManaging performance: Managing the team's performanceTransferring...

To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue and meet Call Centre Targets.Setting goals: Establishing goals for call center employeesResolving issues: Resolving customer issues and other call center problemsManaging performance: Managing the team's performanceTransferring...

Job Description:We are seeking an experienced Call Centre Manager to join our team at Ubuntu We Sizwe Two Four Seven Pty Ltd. As a key member of our operations department, you will be responsible for leading and managing a team of call centre representatives.About the Role:Leadership and Management: You will be responsible for establishing clear goals and...

Overview:We are a dynamic and growing company looking for a skilled Call Centre Manager to join our team. The successful candidate will have a proven track record of leadership and management, and the ability to drive results-oriented teams.Responsibilities:Team Leadership: Lead and manage a team of call centre representatives, providing guidance and support...

Making professional sales calls to customers (leads provided).Knowing the product being sold.Handling and overcoming objections from clients.Following the sales script 100%.Ensuring no risk or fraudulent sales are made.Treating the customer fairly.Understanding the call centre metrics and consistently achieving minimum metrics.Capturing and recording sales...

**Job Summary**We are seeking an experienced Call Centre Management Executive to join our team at InsidEntity.The successful candidate will have a proven track record in call centre management, with a focus on customer service, quality assurance, and process improvement.You will be responsible for managing a team of call centre agents and team leaders,...

Key Responsibilities:1. Customer Support & Inquiry Handling:Answer incoming calls and assist customers with inquiries, complaints, and product/service-related issues.Provide accurate information and resolve customer concerns efficiently.Escalate unresolved issues to the appropriate department.2. Sales & Upselling Promote and sell company products or services...

Job title : Call Centre AgentJob Location : Gauteng, JohannesburgDeadline : April 17, 2025Quick Recommended LinksJobs by Location Job by industries DescriptionReceive calls from customers / passengers; Deal with problems such as delays, cancellations etc.; Explain processes to customers and assisting them where necessary; Work in a team and longer than...

Job title : National Office – Paralegal – Client Call CentreJob Location : Gauteng, JohannesburgDeadline : April 19, 2025Quick Recommended LinksJobs by Location Job by industries KEY OUTPUTSTo ensure immediate response to client telephone call enquiries, complaints and/or concerns and provide advice, guidance and assistance on how to resolve the issue...

Edge Executives is a market-leading outsourced call centre specializing in the sale of simple insurance solutions. We are currently seeking an experienced Call Centre Sales Head to join our team.About the Job:The purpose of this role is to ensure the delivery of high-quality sales calls while maximizing performance on all outbound sales campaigns and meeting...

Are you passionate about sales? Enjoy the insurance industry and want to make a difference in someone's life? Then this is the ideal job for you.Our client, a market-leading outsourced Call Centre specializing in the sale of simple insurance solutions, is looking to appoint a Call Centre Sales Head.The purpose of the job is to ensure the delivery of...

Exciting Opportunity: Call Centre Agent Wanted Are you a people person with a passion for sales and customer service? Do you thrive in a fast-paced, target-driven environment? If so, we have the perfect role for youOur client is a forward-thinking, customer-focused company looking for a superstar Call Centre Agent to join their energetic team.What Youll Be...

**Service Delivery Manager - Call Centre**We are seeking an experienced Service Delivery Manager - Call Centre to join our team at InsidEntity.The successful candidate will have a proven track record in call centre management, with a focus on customer service, quality assurance, and process improvement.You will be responsible for managing a team of call...

Job title : Call Centre Agent (Johannesburg)Job Location : Gauteng, JohannesburgDeadline : March 07, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionHello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of...

Location: Johannesburg (Onsite)Duration: 12 monthsStipend: ProvidedAre you a motivated person with a disability seeking hands-on experience in an exciting Call Centre setting? This 12-month learnership provides a chance to build valuable skills, receive professional training, and work towards a recognized qualification.Minimum Requirements:MatricLiving with...

Job title : Call Centre Agent-2Job Location : Gauteng, JohannesburgDeadline : April 11, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionDear Future Sales Call Centre AgentThe Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships....

At Top Talent Professional Services, we are seeking a highly skilled Call Centre Operations Manager to lead our team of agents and team leaders.Key Responsibilities:Ensure effective management of team members, driving legit registrations and conversions according to targetsVerify customer documents correctly and timeously, with regular quality checksMaintain...

Senior Call Centre Manager, function as General Manager / Operations ManagerSeeking a Call Centre Manager to lead our high-performance team of InBound Sales Specialists.Key responsibilities include monitoring daily operations, coaching team members, and ensuring adherence to service and productivity targets. Qualifications and experience :Degree or diploma...

Location: Johannesburg (Onsite)Duration: 12 monthsStipend: ProvidedAre you a motivated person with a disability seeking hands-on experience in an exciting Call Centre setting? This 12-month learnership provides a chance to build valuable skills, receive professional training, and work towards a recognized qualification.Minimum Requirements:MatricLiving with...