Service Technician

5 days ago


Johannesburg, South Africa Jobted ZA C2 Full time

Service and Standby Activities

- Schedule, plan and perform preventative maintenance servicing requirements on the Lodox medical devices in the field both locally and internationally.
- Schedule, plan and perform corrective maintenance servicing requirements on Lodox devices in field both locally and internationally.
- Providing online and in the field technical support to the service support line after hours as and when required.
- Implement upgrades/improvements to reduce downtime and increase performance of all installed units.
- Manage all the relevant external FRACAS (Fault Reporting and Corrective Action System) reports and ensure relevant support, feedback and corrective action.

Customer Relations

- Provide a primary channel of communication to customers and fellow service engineers to ensure that all reports and queries are logged into the FRACAS database and appropriately managed and actioned

Installation

- Schedule, plan and perform installation of Lodox devices both locally and internationally
- Plan and co-ordinate infrastructure requirements for the installation of the Lodox medical devices.

Core Competencies:

- Planning skills

- Time management skills,
- Effective project and ability to handle challenges and provide quality solutions on time and within company budgets
- Ability to prioritize your own work and ability to multi-task
- Effective communication and Interpersonal skills
- Problem solving skills
- Decision making skills
- Analytical and technical ability
- Working in the forensic and trauma environment
- Effectively working in a highly pressurized environment

Requirements

- Matric (GrAde 12) or equivalent required.
- Electrical/Electronic Engineering Diploma/Degree or a related applicable technical qualification.
- minimum of 2-3 years experience in a relevant field.
- Exposure to Medical Imaging and Radiography field will be advantageous.
- Technical skills (electronic, mechanical and instrumentation)
- Computer literate (MS Office, Windows)


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