[15h Left] Business Process Automation Specialist
2 days ago
- As a Business Process Automation Specialist, you will play a crucial role in that you are accountable for proactively supporting the design, development, implementation, and support of automation solutions optimizing business processes, and driving efficiency.
- You will lead the Business Process Automation life cycle within the group, from the identification of automation opportunities to the design, development, deployment, ongoing support, and continuous improvement of implemented solutions.
- If you are a detail-oriented professional passionate about automation, we invite you to apply for this exciting opportunity.
Responsibilities:
- Providing clarity and guidance on business process and automation policies, methods, and procedures.
- Analyzing, evaluating, and reviewing existing business processes and workflows to identify automation opportunities, and inefficiencies.
- Support business case development and measurement.
- Lead the development of initiatives to automate manual and/or repetitive tasks, and improve efficiency and overall productivity.
- Supporting process owners, teams, and peers to understand business requirements and challenges.
- Lead in the development and implementation of automated workflows and business using Microsoft applications.
- Ensuring data security, integrity, and compliance throughout the workflow integration process.
- Identifying, defining, and implementing measurement criteria for success and reporting on the impact of automation initiatives.
- Partnering with the relevant teams to conduct quality assurance and testing activities to ensure the dependability, efficiency, and accuracy of business processes, workflows, and automation solutions.
- Maintaining accurate documentation of business processes, workflows, and integration automation solutions.
- Participating in the execution of all the process improvements by the organization.
- Providing process automation advice across the generalist range of the role.
- Creating and automating always-on reports on business process automation metrics and providing information on approaching automation solutions initiatives.
- Supporting, and mentoring employees through communication, information sharing, and knowledge management by creating a Community of Practice (COP).
- Research new methodologies, best practices, and tools and recommend enhancements to business processes, workflows, and automation solutions.
- Providing ongoing support to the organization in business process improvement and workflow implementation, deployment, and training.
- Providing ongoing support of deployed automated solutions.
- Continuously improving automated business processes, workflows, and integration automation solutions through the use of Microsoft tools
Skills
- Business process management knowledge.
- Sharepoint and Power Platform knowledge and detailed application (Visio, Power Automate, Power Apps, Power BI, Teams, Azure, Process Advisor, AI Builder, etc.).
- Robotic process automation and AI integration.
- Stakeholder engagement.
- Innovation.
- Build environment management.
- Acceptance testing.
- Project management.
- Tactical planning.
- Critical thinking.
Requirements:
Education and training:
- National Senior Certificate (NQF 4).
- Bachelors degree in computer science, information systems, or related field.
- Relevant certifications.
Experience:
- At least 6 years experience in a similar automation position in a related industry.
- Experience in Business Process Management, workflow, and automation.
- Experience building and designing solutions using Visio, Power Automate, Sharepoint, Power Applications, Teams, Azure, Process Advisor, JIRA, Confluence, etc.
- Experience mentoring and coaching developers.
- Demonstrated experience in working closely with a variety of internal and external stakeholders at different levels in the business.
- Experience analyzing metrics and producing various reports to inform business process automation and decision-making through Power BI.
- Demonstrated experience and knowledge in the application of AI technologies and experience with AI Builder.
- Experience delivering and implementing innovative automation solutions that meet company needs.
- Experience with business process automation metrics
- Experience leading and delivering on projects and initiatives with specific deadlines.
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