▷ [15h Left] Receptionist
1 month ago
We are seeking a motivated and organized Reception and Internal Sales Assistant (Junior) to join our team. In this dual-role position, you will serve as the first point of contact for visitors while also supporting our internal sales processes. If you are a proactive individual with strong communication skills and a passion for customer service, we would love to hear from you
Reception Duties:
- Perform general reception tasks, ensuring a welcoming atmosphere.
- Greet and direct visitors appropriately, notifying relevant personnel of their arrival.
- Offer refreshments (coffee/tea) to visitors and prepare as needed.
- Answer incoming calls and refer inquiries to the appropriate team members.
- Maintain security by following established procedures, including screening protocols.
- Ensure the reception area is clean and organized in compliance with company policies.
Internal Sales (Junior) Responsibilities:
- Receive and process customer orders, directing initial inquiries to the designated person until fully trained on the order process.
- Process orders when other Internal Sales team members are unavailable.
- Handle invoices in accordance with company procedures.
- Prepare and provide quotes as needed.
- Assist representatives and clients with stock availability and general inquiries.
- Engage in telesales during quieter periods, reaching out to clients for potential business.
- File Proof of Deliveries (P.O.D.s) and maintain general filing duties in line with company procedures.
- Be adaptable and prepared for a variety of tasks as needed on a daily basis.
Qualifications:
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize effectively.
- Proficient in relevant software and systems.
- Attention to detail and a commitment to maintaining a positive work environment.
Benefits:
- [List any benefits such as health insurance, retirement plans, etc.]
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