Team Lead, tourism

Job OpportunityWe are seeking a highly experienced Groups Team Leader and Groups Consultant to join our team at SATSA. Our company specializes in Southern Africa tourism, offering tours to SA, Botswana, Namibia, Zambia, Malawi, Zimbabwe, and Mozambique.This is an exciting opportunity for a professional with excellent leadership and product knowledge skills....

**About the Role:**Eduvos seeks an independent contractor to teach Tourism-related modules at our Mowbray Campus on a part-time basis.This is a flexible, part-time work agreement opportunity.Main Responsibilities:Lecture Tourism-related modules in the faculty on a contractual basis.Assist with administration and departmental affairs as needed.Why Eduvos?We...

**The Opportunity:**Eduvos is seeking an experienced educator to lead Tourism-related modules on a part-time, contractual basis.This is a great chance to share your expertise and passion for Tourism studies with our students.Responsibilities and Expectations:Design and deliver engaging lectures on Tourism-related topics.Contribute to departmental initiatives...

We are looking for a highly skilled and experienced Tourism Promotions Specialist to join our team at CapeNature. In this role, you will be responsible for developing and implementing effective tourism marketing strategies that promote CapeNature's tourism products and drive visitor numbers.Key Responsibilities:Develop and implement tourism marketing...

We are seeking a highly organized and customer-focused Reservations Clerk to join our team at Sisonke Tourism and Events Services.Responsibilities- Handle incoming reservations and inquiries via phone, email, and online platforms- Process bookings, cancellations, and modifications efficiently and accurately- Provide exceptional customer service and respond...

Service Delivery and Quality Assurance LeadAt Lead Generation Group, we are looking for a seasoned leader to head our Service Delivery Team.This critical role involves leading a team in providing exceptional customer service and resolving complex issues.Main Accountabilities:Developing and implementing strategies to reduce escalation rates and enhance...

We are seeking a highly organized and customer-focused Reservations Clerk to join our team at Sisonke Tourism and Events Services.Responsibilities- Handle incoming reservations and inquiries via phone, email, and online platforms- Process bookings, cancellations, and modifications efficiently and accurately- Provide exceptional customer service and respond...

**Job Summary:**Eduvos invites applications for an Independent Contractor position to lecture Tourism-related modules on a part-time basis.This is an excellent opportunity to join our academic team and contribute to the growth and development of our students.Key Responsibilities:Deliver lectures on Tourism-related topics in the faculty.Participate in...

**Job Overview:**We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Lead by example and guide support representatives to meet and exceed...

This Travel and Tourism Sales Professional role involves working closely with clients to understand their needs and develop customized solutions.Key ResponsibilitiesYou will collaborate with internal teams to maximize quote conversion rates and meet targets, oversee operations and on-the-ground management of groups, and foster customer relationships and...

Requirements and QualificationsTo be successful in this role, you will need a Matric + relevant Financial Diploma/Degree in Accounting, as well as MS Office and Advanced Excel skills. Proficiency in accounting software (e.g., QuickBooks, Xero, or similar) is essential, along with 2+ years of experience in bookkeeping/accounting, preferably in the tourism...

Customer Service Team Lead - Job DescriptionJob Title: Customer Service Team LeadDescription:In this critical role, you will lead our Service Delivery Team in providing exceptional customer service and resolving complex issues.Main Responsibilities:Leading the team to develop and implement process improvements to drive efficiency and...

Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Team Lead today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First...

Key ResponsibilitiesSet clear goals, communicate expectations, and provide regular feedback to the team.Recognize underperformance, address it promptly, and provide coaching as needed.Maintain team compliance with company policies and procedures.Support team members in achieving individual targets and KPIs.Monitor queues to prioritize critical tickets and...

Complaints Coordinator LeadLead Generation Group seeks a skilled Complaints Coordinator Lead to manage and resolve escalated client complaints and issues.Responsibilities:Manage escalated client complaints, ensuring high customer satisfaction.Act as primary point of contact for clients.Utilize de-escalation techniques to handle challenging situations...

Job DescriptionLeverage your expertise as a Client Relations Lead at Lead Generation Group to deliver exceptional results.You will be responsible for resolving complex client complaints and enhancing customer satisfaction.About the Role:Resolve escalated client complaints and maintain high-quality relationships.Develop and implement strategies to reduce...

Lead Generation GroupWe are a leading provider of innovative solutions to help businesses grow. Our team is passionate about delivering exceptional customer experiences and driving results-driven solutions.Job DescriptionAs the Client Support Operations Lead, you will play a key role in shaping our customer support strategy and driving team performance. Your...

Job Summary: Travel and Tourism Finance Professional NeededAbout Network FinanceWe are looking for an experienced Debtors Controller to join our finance team at Network Finance. As a key member of our team, you will play a critical role in managing our debtors book and ensuring timely collections and reconciliations.Key ResponsibilitiesImplement efficient...

Lead Generation ManagerJob Title: Lead Generation ManagerDescription:We are seeking a seasoned professional to manage our Service Delivery Team. As Lead Generation Manager, you will be responsible for leading the team to deliver exceptional customer experiences and resolve complex issues.Main Objectives:To develop and implement strategies to reduce...

Our MissionViatu is building the future of sustainable travel. We use technology to connect travellers with authentic, local experiences, making sustainable travel more accessible and convenient.Role OverviewWe're looking for a Junior Travel Advisor to join our team. The successful candidate will have a strong understanding of the African travel landscape,...