Underwriting Consultant

1 month ago


Sandton, South Africa Santam Insurance Full time

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.

What will you do?

Santam Real Estate has a position available for Underwriting Consultant who will be based at Santam offices, 11 Alice Lane, Sandton.

What will make you successful in this role?

This role is focused on, but not limited to:

1. Servicing broker requests, including enquiries.
2. Providing telephonic/email support to the intermediary on record, authorised representatives from the brokerage, and broker services.
3. Dealing with general insurance and policy specific enquiries.
4. Dealing with issuance of new policies, policy maintenance, renewal, and any other policy related concerns.
5. Assisting to resolve all insurance queries within required timeframe and compliance requirements.
6. Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books.
7. Managing client expectation on expected turnaround times for submitted requests.
8. Adhering to underwriting criteria and Business unit requirements.
9. Assisting with profiling the client with the best suitable product and underwriting criteria.
10. Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product.
11. Assisting in implementing solutions for improvement.
12. Standing in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.

Qualifications and Experience

• Matric/ Grade 12
• 60 commercial lines FAIS credits
• A relevant insurance related qualification (e.g. NQF lev 4) would be advantageous
• Proven work experience in commercial, property (advantageous) policy administration and underwriting within the short-term insurance industry
• Minimum of 3 years’ experience in short term insurance commercial lines and/or Property

Knowledge and Skills

• Excellent verbal and written communication skills
• Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients
• Ensure adherence to quality, compliance and accreditation standards
• Conduct efficient administration
• Optimising work processes

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

#J-18808-Ljbffr



  • Sandton, South Africa Moving Heads Personnel Full time

    **Underwriting Consultant** **Sandton** - Driving the formulation and implementation of the risk model and claims philosophy, analysis of claims and other data to recommend and implement changes to the risk model. - Sanctioning new risk strategies, managing relationships and policies with the reinsurers, creating training material and educate risk...


  • Sandton, South Africa Sanlam Full time

    **What will you do?** **Santam Real Estate **has a position available for **Underwriting Consultant **who will based at** 11 Alice Lane, Sandton.** **What will you do?** This role is focused on, but not limited to;- servicing broker requests, including enquiries - Dealing with general insurance and policy specific enquiries - Dealing with issuance of new...


  • Sandton, South Africa Moving Heads Personnel Full time

    **EXPERIENCE IN LIFE INSURANCE IS ESSENTIAL** - Driving the formulation and implementation of the risk model and life claims philosophy, analysis of claims and other data to recommend and implement changes to the risk model, sanctioning new risk strategies, managing relationships and policies with the reinsurers, creating training material and educate risk...


  • Sandton, South Africa Sanlam Full time

    **Who are we?** Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is...


  • Sandton, South Africa Sanlam Full time

    Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is...

  • Insurance Underwriter

    4 weeks ago


    Sandton, South Africa Santam Full time

    About UsSantam is a leading insurance company in Southern Africa, committed to delivering Insurance Good and Proper. We're passionate about building strong relationships with our clients and employees.Job SummaryWe're seeking an Underwriting Consultant to join our team. As an Underwriting Consultant, you'll be responsible for servicing broker requests,...


  • Sandton, South Africa Guardrisk Full time

    **Introduction** - Responsible for the management and underwriting of a portfolio of clients for the Commercial Guarantees division.**Role Purpose** - Responsible for the management and underwriting of a portfolio of clients for the Commercial Guarantees division.**Requirements**: - A Diploma/Degree in commerce/finance/insurance - Certificate in short-term...


  • Sandton, South Africa Santam Full time

    About the RoleWe are seeking a skilled Underwriting Consultant to join our team at Santam. As an Underwriting Consultant, you will play a crucial role in servicing broker requests, providing telephonic and email support to intermediaries, and dealing with general insurance and policy specific enquiries.Key ResponsibilitiesService broker requests, including...


  • Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Central Services**Function**:Underwriting**Date**:4 Sep 2024- Discovery - VitalityLife**Underwriting Presales Consultant - Internship** **About Discovery** Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support...

  • Senior Underwriter

    3 months ago


    Sandton, South Africa Guardrisk Full time

    **Introduction** - Responsible for the underwriting and management of new and existing clients for the Construction Guarantees division. The role will involve financial, technical and credit risk assessment, portfolio management, client and broker liaison.**Disclaimer** - As an applicant, please verify the legitimacy of this job advert on our company career...


  • Sandton, South Africa Santam Full time

    About UsSantam, a leading general insurance company in Southern Africa, is seeking an experienced Commercial Lines Underwriting Specialist to join their team.Job SummaryThis role is focused on servicing broker requests, providing telephonic and email support, dealing with general insurance enquiries, issuing new policies, and maintaining policy...


  • Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Employee Benefits**Function**:Administration and Office Support**Date**:12 Nov 2024 - Achieve more than** **YOU BELIEVE** - Discovery Corporate & Employee Benefits Smart Service Consultant - **About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest...


  • Sandton, South Africa Monocle Solutions Full time

    **Accelerate Your Career** At Monocle, we believe work is more than a job. It is a chance to make a difference in the world of finance. An opportunity to fulfil your potential. To make friendships with ambitious, positive, likeminded people. To gain invaluable industry experience and learn critical skills that will make you a highly sought-after management...


  • Sandton, South Africa Santam Insurance Full time

    This career opportunity is available at Santam Specialist Business: Santam Heavy Haulage for Insurance Consultant, who will be based in Sandton. General policy administration of commercial business which includes quoting, issuance of new policies and amendments. Dealing with general enquiries and providing support to management and team. Adhering to the...

  • Portfolio Manager

    5 months ago


    Sandton, South Africa Sanlam Full time

    **What will you do?** - We have an exciting opportunity for a Portfolio Manager in our Risk Acceptance Department at Emerald.**What will make you successful in this role?** - Key responsibilities include: - Enhance the Emerald brand and foster a corporate culture that promotes sustainable ethical practices. - Support of all Emerald financial and growth...


  • Sandton, South Africa Momentum Insure Company Limited Full time

    **Introduction**Disclaimer** - As an applicant, please verify the legitimacy of this job advert on our company career page.**Role Purpose** - Management and servicing of direct personal lines insurance client portfolios. The Service Consultant needs to ensure that there is a balance between the company's business priorities, which includes growth and client...

  • Service Consultant

    5 months ago


    Sandton, South Africa Sanlam Full time

    **Who are we?** Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is...


  • Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Employee Benefits**Function**:Brokers (FAIS Accredited)**Date**:4 Oct 2024 - Achieve more than** **YOU BELIEVE** - Discovery - Umbrella Funds- Broker Service Consultant**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional...

  • Risk Surveyor

    6 months ago


    Sandton, South Africa Sanlam Full time

    **What will you do?** - This career opportunity is available at Santam Commercial Underwriting, Survey Department for a Surveyor to be based in Johannesburg.**What will make you successful in this role?**- Conducting desk top and physical surveys. - Review external surveys as required and provide summery of the risk and risk reduction requirements. **KEY...

  • Risk Surveyor

    5 months ago


    Sandton, South Africa Santam Full time

    What will you do? This career opportunity is available at Santam Commercial Underwriting, Survey Department for a Surveyor to be based in Johannesburg. Conducting desktop and physical surveys. Review external surveys as required and provide summery of the risk and risk reduction requirements. What will make you successful in this role? The role of a...