ULS and PCS Service Product Commercial Leader

2 months ago

Johannesburg, South Africa GE HEALTHCARE Full time

Job Description Summary

This pivotal role spearheads the commercial strategy for Ultrasound (ULS) and Patient Care Solutions (PCS) Service Sales across South Africa and the Sub-Saharan Africa (SSA) region. As a dynamic, customer-facing leader, the role is responsible for driving significant growth in PCS and ULS Service Sales, leveraging both direct sales and strategic channel partner management. The position requires close collaboration with product teams and account leaders to implement innovative approaches that exceed operational plans (OP) and targets, maximize revenue, and strengthen market presence throughout South Africa and SSA. Strategic vision and leadership are essential in building robust customer relationships and expanding GE Healthcare’s impact across diverse and high-potential markets.

About GE Health Care
GE Health Care is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.

Job Description

Key Responsibilities:

- Develop and Execute Growth Strategies: Craft and implement sales strategies to drive organic growth in ULS and PCS services, focusing on revenue, capture rate, and Installed Base (IB) retention across SSA markets.
- Customer and Market Insights: Gather and analyze regional market intelligence on economic drivers, purchasing behaviors, and competitive landscape. Tailor sales approaches to reflect SSA’s unique cultural and economic contexts.
- Cross-Functional Alignment and Campaign Deployment: Work closely with the EAGM team to deploy ULS O&U campaigns, Add-on Probes, digital solutions, and new offerings across direct and indirect markets. Lead alignment sessions with product, marketing, and solutions teams to optimize product positioning, campaign design, and customer engagement strategies tailored for SSA markets.
- Contribute to Team Development: Contribute to the development of the SSA sales team, fostering a high-performance culture aligned with regional objectives.
- Data-Driven Sales Strategy: Use CRM, analytics, and sales funnel tools to perform detailed forecasting and reporting, driving data-driven decision-making to enhance customer satisfaction and optimize sales performance.
- Promote Digital Solutions: Educate customers on digital health solutions within the PCS and ULS portfolio, highlighting benefits for clinical and operational efficiencies.
- Strategic Planning and Execution: Develop and execute comprehensive territory and account plans for SSA, targeting revenue growth, retention, and competitive positioning.
- Customer Relationship Management: Cultivate and leverage executive-level relationships with customers, developing long-term partnerships that capitalize on immediate and strategic opportunities to meet customer needs effectively.
- Alignment with Regional Sales Leadership: Work closely with SSA RSSM (Regional Service Sales Manager), and SAL (Service Account Leaders) to ensure strategic alignment on go-to-market (GTM) approaches, maximizing growth across regions.
- Operational Efficiency: Ensure efficient forecasting, delivery scheduling, and post-sales support, enhancing the overall customer experience and retention rates.

Quality Specific Goals:

- Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
- Complete all planned Quality & Compliance training within the defined deadlines
- Identify and report any quality or compliance concerns and take immediate corrective action as required
- Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

Qualifications:

- Bachelor’s Degree
- Minimum 5 years of sales/ service and product experience
- Ability to interface with both internal team members and external customers as part of a solutions-based sales approach.
- Ability to energize, develop, and build rapport at all levels within an organization.
- Strong capacity and drive to develop a career.
- Excellent verbal and written communication skills in the local language as well as a good command of English.
- Ability to synthesize complex issues and communicate in simple messages.
- Excellent organizational skills.
- Excellent negotiation and closing skills.
- Strong presentation skills.
- Willingness and ability to travel within your specified geographic region.Prior experience working for a large company in a matrix environment
- Demonstrated ability to energize, develop, and build rapport at all levels within an organization

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

GE Health Care is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Health Care - Creating a world where healthcare has no limits

#LI-MA2
#LI-Hybrid

Additional Information

Relocation Assistance Provided: No

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