Product Owner

6 months ago

Johannesburg, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."_

Kerridge Commercial Systems (KCS) is growing and growing fast, new opportunities are available and change is required to continue on our journey of success. It’s an extremely exciting time to be joining our business

We’re ranked No.37 in the Sunday Times HSBC international Track 200, a league table that ranks the top 200 of Britain’s mid-market private companies in order of fastest growing overseas sales.

As the market leader in developing and delivering fully integrated business management solutions our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively on a Global scale.

At KCS the primary role of the Product Owner is to take ownership of the product backlog and to manage the delivery of any new features or fixes for the product. They work with the Development Team to ensure there are clear priorities and development goals which deliver maximum value to the business and our customers.

**Key Responsibilities**:

- Be the go to product contact for the development team and be available to carry out any demos and lead any requirement gathering or story mapping workshops with customers and stakeholders
- Elicit customer and stakeholders’ requirements, translating them into features, with architect guidance, and product backlog items that can be worked on by the Development Team to meet the acceptance criteria
- Manage, refine and prioritise the product backlog determined by Product Management to ensure it is in a healthy state to aid with release planning
- Actively participate and contribute in all Agile team ceremonies to help coach the team on what the mínimal viable solution needs to achieve in order to solve the users’ problem
- Set sprint goals for the Development Team then manage and report any release delivery risk (quality or timescales etc) to Product/Project Management teams so they can manage stakeholder expectations
- Review any release documentation before it is published by the Development Team to ensure it articulates change benefits and carry out any user acceptance testing before any release is completed

**Key Requirements**:
Experience & Knowledge:

- Experienced in working with different levels of people of low or high technical ability to solicit requirements with a focus on the problem and value statements, not the end solution
- Experienced in creating, maintaining and prioritising product backlogs using product management tools (e.g. JIRA or Azure DevOps)
- Experienced in working within an Agile delivery framework for business management software development companies (e.g. Scrum or Kanban)
- Experienced in leading, developing and coaching a team to build a collaborative self-organised culture and team spirit
- Working knowledge of overall software development life cycle processes and best practices (e.g. development, testing and deployment)
- Working knowledge of the Kerridge Commercial Services markets/customers and use cases in which our core ERP products are present

Skills & Qualities:

- The ability to communicate clearly requirements effectively from both a functional and non-functional perspective to form any acceptance criteria and delivery for the team
- The ability to build and maintain strong and trusted relationships with both your team and key stakeholders
- The ability to influence and motivate stakeholders and team members to achieve objectives
- The ability to facilitate and lead any required team or stakeholder workshops with objective purpose
- The ability to act decisively and communicate direction to the team on any priorities or risks
- The ability to adapt to change and successfully manage risk whilst reducing any impact on velocity
- The ability to prioritise, organise and plan their work and to seek improvement where required
- Must have a pro-active, positive, open and collaborative approach to working with others in a team
- Must be open to learning new skills and self-development to drive both personal and team growth
- Must be comfortable in giving feedback at all levels with integrity as well as receiving it to build trust

**Company Info**

Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively.

**Equal Opportunities**

KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We

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