[3 Days Left] CONTACT CENTRE AGENT

iSON Xperiences is seeking a highly skilled and results-driven Contact Centre Agent - Upsell and Cross-Sell to join our team. The successful candidate will be responsible for effectively converting data leads into successful sales, focusing on upselling and cross-selling of relevant products.About the Role:The Contact Centre Agent - Upsell and Cross-Sell...

Job Description:The role of the Contact Centre Team Leader at iSON Xperiences is to oversee an inbound voice customer service team, ensuring quality service delivery aligned with Altron People Solutions' objectives. This position involves managing a team of approximately 20 agents and fostering their growth through continuous coaching and development.Main...

About the RoleThis is an exciting opportunity to join iSON Xperiences as a Senior Contact Centre Leader. The successful candidate will be responsible for leading a team of customer service agents, ensuring high-quality service delivery, and achieving business objectives.Job DescriptionThe Team Coach will lead an inbound voice/messaging customer services...

Based in Randburg Shifts between 07:00 am- 21:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule  OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : - Must be able to...

Job DescriptionThe Contact Centre Team Lead role at iSON Xperiences is a challenging and rewarding opportunity for an experienced professional to lead a team of customer service representatives. The successful candidate will have a proven track record in managing high-performing teams, driving quality improvements, and achieving exceptional customer...

We are seeking a talented Sales Director to lead our Contact Centre sales team at iSON Xperiences. As a director, you will be responsible for driving sales revenue, managing a team of 15 agents, and developing strategic plans to achieve business growth.Main Responsibilities:Develop and execute sales strategies to drive revenue growthLead and manage a team of...

About the RoleThe ideal candidate will lead an inbound voice/messaging customer services team, ensuring quality of service delivery in conjunction with Altron People Solutions' customer goals and objectives.Main ResponsibilitiesLead a team of 20+ agents and manage their performance through daily, weekly, and monthly coaching sessions.Maintain attendance and...

Based in RandburgShifts between 07:00 am- 21:00 pmWorking from Monday to Monday including public holidays- 45 hours week schedule  OVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to :Must be able to communicate...

Based in Randburg Shifts between 07:00 am- 21:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule    OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to...

iSON Xperiences is a leading provider of customer experience solutions, and we are seeking a highly skilled Contact Centre Manager to join our team. In this role, you will be responsible for leading and managing a team of customer service representatives, ensuring that our clients receive exceptional service.The estimated salary for this position is KES...

The Contact Centre Manager is responsible to **ensure a one-stop service for assigned clients and allocated Learners and to enhance the overall experience **of the customer. The Contact Centre Manager is responsible for **establishing strong business relationships** within Isonxperiences functions and to **improve customer service** to achieve the business...

Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule    OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to...

Based in RandburgShifts between 07:00 am- 20:00 pmWorking from Monday to Monday including public holidays- 45 hours week schedule  OVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to :Must be able to communicate...

Job Title: Contact Centre ProfessionalAt iSON Xperiences, we are seeking a highly skilled Contact Centre Professional to join our team. As a Contact Centre Professional, you will be responsible for providing exceptional customer service and technical support to our clients.Main Responsibilities:Communicate with customers professionally and...

Job Description Dear Future, Call Centre Agent The role requires you to provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved Are you someone who can: - Drive significant growth and profitability in the context of cost management. - Manage costs / expenses within approved...

Job Description Dear Future, Call Centre Agent Role Purpose: Telephonic communication with client base to provide accurate product information in line with standards protocols. Are you someone who can: - Drive significant growth and profitability in the context of cost management. - Manage costs / expenses within approved budget to achieve cost...

Based in Randburg Shifts between 20:00 PM- 07:00 AM (Night Services ) Working from Monday to Monday including public holidays- 45 hours week schedule  OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : -...

Installation Support Agent - Scheduling / Logistics - Vehicle Tracing Industry - Randburg 6 month Temp Contract Job purpose: To ensure company Customer Service Standards are maintained, solve customer queries, contract administration and scheduling fitment of units in a highly pressurized environment Minimum requirements: - Matric + minimum 1 year...

A well-established Company in Randburg is looking to employ Call Centre Agents. Duties and responsibilities include: Makes calls to customers from a set list - market research. Ensure that all calls are conducted in a professional and friendly manner, meeting the quality standards set by the company. Reaches daily set targets (productivity, quality, data)...

Job Description The Contact Centre Manager is responsible for ensuring quality service delivery within the contact centre environment to both external and internal customers using resources in the most efficient way possible Provides leadership, mentoring and coaching to team members Management skills are essential to manage and develop staff - Ensures...