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Enrollment Advisor

2 months ago


Cape Town, Western Cape, South Africa 2U Full time

About the Role:

We are seeking a highly motivated and results-driven Enrollment Advisor to join our team at 2U. As a key member of our enrollment team, you will be responsible for recruiting students for various short courses and driving individual set monthly student targets.

Key Responsibilities:

  • Meet individual enrollment goals set by Student Enrollment management.
  • Establish strong relationships with prospective students through various communication channels.
  • Utilize creative problem-solving skills to overcome obstacles and guide potential students through our course enrollment process.
  • Nurture prospects to follow up with their intent to enroll.
  • Represent the University Partner to the best of your ability, maintaining the integrity, brand, and reputation of the institution through every engagement with prospective students.

Requirements:

  • Tertiary education required or 2 years of experience in a consultative role, preferably in the Edtech industry.
  • 2+ years of experience in a metrics-driven environment.
  • Strong sales and customer service background.
  • A proven track record of achieving measurable results in a fast-paced, deadline-driven department.
  • Experience in higher education or teaching is preferred.
  • Verbal and written fluency in the English language.
  • Excellent computer skills, including efficient use and knowledge of Google Suite, with exposure to Salesforce being advantageous.

Desirable Attributes:

  • Exceptional communication and interpersonal skills, with the ability to establish rapport with the customer base.
  • Ability to focus on specific quantifiable goals and deliver results on a consistent basis.
  • Ability to prioritize and multitask responsibilities at all times.
  • Ability to utilize creative problem-solving skills to overcome obstacles while guiding potential students through our course enrollment process.
  • Strong closing and follow-up skills.
  • Ability to work a flexible schedule to contact students internationally.
  • Ability to work with a diverse team in a fast-paced environment.
  • Enthusiasm and the ability to thrive in an atmosphere of constant change.
  • Excellent telephone etiquette.
  • Passion and a 'can-do' attitude.

About 2U:

2U is a global company dedicated to transforming lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you're excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference.

Benefits & Culture:

We offer comprehensive benefits and excellent work/life balance. Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We strive to create a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.