Clinical Operations Director

2 weeks ago


Cape Town, Western Cape, South Africa VENCORP PLACEMENTS Full time
About VENCORP PLACEMENTS

VENCORP PLACEMENTS is a leading healthcare recruitment agency dedicated to providing exceptional talent solutions for medical practices across the region.

Job Title: Clinical Operations Director

$85,000 - $115,000 per annum

Job Description:

Duties and Responsibilities:

  • Oversee daily operations, ensuring efficient workflow and patient satisfaction, while maintaining a high level of professionalism and attention to detail.
  • Manage staff effectively, including hiring, training, and performance evaluations, to ensure a motivated and productive team.
  • Maintain compliance with healthcare regulations and policies, staying up-to-date with industry developments and best practices.
  • Handle financial management, including budgeting, billing, and accounts receivable, with precision and accuracy.
  • Capture and manage billing and patient information efficiently, ensuring seamless communication with medical aid providers and patients.
  • Allocate payments using medical billing software, ensuring timely and accurate payment processing.
  • Prioritize patient follow-ups and manage medical aid queries, demonstrating empathy and excellent communication skills.
  • Perform general administrative tasks, such as filing and data entry, with a focus on organization and efficiency.
  • Develop and implement practice policies and procedures, aligning with industry standards and best practices.
  • Collaborate with healthcare providers to enhance patient care delivery, fostering strong relationships and open communication.
  • Foster a positive work environment, promoting team development and growth, while encouraging innovation and creativity.

Requirements:

  • Bachelor's degree or Diploma in healthcare management, business administration, or a related field would be an advantage.
  • Minimum of 2 years experience in a medical practice management role, with a proven track record of success.
  • Strong understanding of medical billing, coding, and insurance processes, with the ability to analyze and interpret complex data.
  • Excellent leadership, communication, and organizational skills, with the ability to motivate and inspire others.
  • Proficient in practice management software and Microsoft Office Suite, with the ability to learn new systems quickly.


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