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Insurance Team Head

2 weeks ago


Johannesburg, Gauteng, South Africa Nedbank Full time
Role Overview

This is a senior leadership role within the Claims department at Nedbank Insurance, responsible for leading a team of loss adjusters and overseeing various aspects of claims management.

Main Accountabilities
  • Claims Leadership: Lead and manage a team responsible for conducting contractor audits, authorizations over-mandate, claims adjustments, valuation at risk assessments, contractor rate negotiations, and handling customer complaints.
  • Vendor Engagement: Develop and maintain good business relationships between service providers, clients, and Nedbank Insurance.
  • Risk Assessment: Identify and assess potential risks associated with claims and develop strategies to mitigate them.
  • Reporting: Ensure the quality and accuracy of reports.
Essential Skills and Qualifications
  • Qualifications: Advanced Diplomas/National 1st Degrees in a relevant field.
  • Certifications: Construction or Building certifications.
  • Experience: Minimum of 5-years' experience in the Short-Term Insurance industry, including 5-years' experience as a Building Assessor or in a Construction related role, and 5-years' experience managing a team of loss adjusters.