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Head of Operations Manager

2 months ago

Johannesburg, Gauteng, South Africa Hire Resolve Full time
Head of Operations Job Description

Hire Resolve, a leading recruitment firm, is seeking a seasoned Head of Operations to drive the smooth functioning and growth of our solar energy company. As a key member of our team, you will oversee and optimize our operational processes, ensuring exceptional customer satisfaction and business success.

Key Responsibilities:
  • Lead and manage the operations department, ensuring efficient and effective running of all operational processes.
  • Develop and implement strategies to enhance operational efficiency, quality, and customer satisfaction.
  • Collaborate with senior management to align operational goals with overall company strategy.
  • Monitor and analyze key performance indicators to identify areas for improvement.
  • Manage and mentor a team of professionals, providing guidance and support for growth and development.
  • Oversee recruitment and onboarding process for new hires in the operations department.
  • Establish and maintain strong relationships with clients, ensuring high levels of customer satisfaction and retention.
  • Stay up-to-date with industry trends and best practices, driving continuous improvement within the operations department.
Requirements:
  • Bachelor's degree in Business Administration, Operations Management, or a related field. Advanced degree is a plus.
  • Proven experience in a similar role, with a track record of success in optimizing operational processes and driving business growth.
  • Excellent leadership and people management skills, with the ability to motivate and inspire a team.
  • Strong analytical skills, with the ability to interpret data and make informed decisions.
  • Exceptional problem-solving abilities and attention to detail.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and internal stakeholders.
  • Ability to thrive in a fast-paced and dynamic work environment.
  • Proficiency in relevant software and tools.
What We Offer:
  • Negotiable salary
  • Training and development opportunities
  • Performance bonuses
  • Health insurance

Contact Hire Resolve to discuss this exciting opportunity and take the first step towards a rewarding career.