Hospitality Leader
7 days ago
We are seeking a Service Excellence Manager to join our team as General Manager at ProDevelopment Group's coffee shop in the southern suburbs of Cape Town. The successful candidate will be responsible for leading high-performing teams, driving business growth, and delivering exceptional customer experiences.
The ideal candidate will have a strong background in hospitality management, excellent leadership and team management skills, and a passion for delivering outstanding service.
Responsibilities:- Team Leadership:
- Lead and mentor staff across all departments, fostering a positive and collaborative work environment.
- Develop and implement strategies to improve overall service and customer satisfaction.
- Proven experience as a General Manager or similar role in a Halaal environment.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- High standards of cleanliness and operational efficiency.
- Ability to handle high-pressure environments with ease.
- A degree in hospitality management or related field is a plus.
We offer a competitive salary package, opportunities for career growth and development, and a dynamic work environment that fosters collaboration and innovation.
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Senior Hospitality Leader
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Surgical Equipment Leader
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