Telesales Excellence with Callforce

5 days ago


Johannesburg, Gauteng, South Africa Callforce Full time
What We Offer

As an Outbound Telesales Consultant at Callforce, you'll enjoy a comprehensive benefits package that includes:

A highly competitive basic salary with an increase after 3 months.

Uncapped commission on top of your base pay.

Cash prizes and branded luxury goods to motivate your performance and recognize your achievements.

A fun and supportive work environment that fosters growth and development.

About the Role

In this role, you'll be responsible for promoting and marketing our telco products or services to potential and existing customers.

You'll identify and generate new sales opportunities, manage a pipeline of potential customers, and ensure customer satisfaction within a fast-paced BPO environment.

Key Responsibilities:

  • Make outbound calls to new and pre-qualified existing customers to introduce and market a variety of telco products or services.
  • Stay up-to-date on product comparisons and new products to provide informed solutions to customers.
  • Identify and generate new sales opportunities through cold calling and networking.
  • Understand customer needs and tailor solutions to meet those needs.
  • FOLLOW UP ON LEADS AND INQUIRIES IN A TIMELY MANNER TO CONVERT THEM INTO SALES.
  • Maintain a pipeline of potential customers and manage the sales cycle effectively.
Requirements

To succeed in this role, you'll need:

  • At least 1 year of experience in outbound telesales, preferably in the telco industry.
  • A matric certificate or equivalent qualification.
  • A clear criminal record.
  • Strong sales ability and effective objection handling skills.
  • Excellent communication and interpersonal skills.
  • A results-driven approach with a proven track record of meeting or exceeding sales targets.
  • Familiarity with the BPO industry and its dynamics.
Skills and Qualifications

To excel in this position, you should possess:

  • Sales acumen and business development skills.
  • Experience in Business Process Outsourcing (BPO) or a related field.
  • Telesales expertise and a passion for customer engagement.


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