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Help Desk Engineer

7 days ago

Johannesburg, Gauteng, South Africa Ananzi Full time

We are looking for a skilled Help Desk Engineer to join our Ananzi team.

Key Responsibilities:
  1. Respond to customer inquiries and technical issues via phone, email, or chat
  2. Diagnose and troubleshoot complex technical issues
  3. Collaborate with team members to resolve technical problems

Requirements:

  • Advanced knowledge of computer systems, networks, and software applications
  • Familiarity with technical documentation and reporting procedures
  • Strong analytical and problem-solving skills

As a Help Desk Engineer, you will play a critical role in delivering exceptional customer service and resolving technical issues. If you possess a passion for technology and a strong desire to learn, we invite you to apply.