Housekeeping Operations Manager

4 days ago


Johannesburg, Gauteng, South Africa Ennismore Full time
Job Description

The role of the Assistant Housekeeping Manager is to assist the Executive Housekeeper in formulating and establishing plans for all aspects of housekeeping management and operation.

This includes ensuring that all housekeeping staff perform duties in accordance with hotel policy, representing the Housekeeping Department when the Executive Housekeeper is not available, and assisting the supervision of housekeeping staff to ensure that all daily activities meet compliance with housekeeping procedures and service standards.

The Assistant Housekeeping Manager will also be responsible for planning and coordinating an action plan for daily work schedules including special activities and reports depending on occupancy, distributing and supervising the daily work schedules, reports, and assignments to Housekeeping staff, and ensuring all occupied rooms are cleaned and prepared for guests daily.

In addition, the Assistant Housekeeping Manager will supervise a daily inspection program to ensure guest rooms, back of the house and public areas are clean and supplied with necessary items and services, liaise with all Supervisors to coordinate planning and scheduling for regular activities, conduct regular inventories of linen, supplies and uniforms ensuring required stocks are maintained, and store safely and maintain all equipment, supplies and chemicals as required.

The Assistant Housekeeping Manager will also recommend renovations and repair needs for rooms and public areas to the Executive Housekeeper, report problems with materials and equipment to the Executive Housekeeper, administer staff rosters and schedules to ensure all housekeeping functions are maintained and to minimize overtime payment, and assist the Department of People & Culture with the recruitment of all housekeeping staff setting both tasks and qualifications.



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