Data Center Systems Engineer
2 weeks ago
Role Overview
The Data Center Systems Engineer (L2) is a key role within NTT DATA, responsible for providing a managed service to clients to ensure their IT infrastructure and systems remain operational. This role involves proactively monitoring, identifying, investigating, and resolving technical incidents and problems to restore service to clients.
Key Responsibilities:
- Monitor work queues and perform operational tasks to resolve incidents and requests in a timely manner.
- Update tickets with resolution tasks performed and identify, investigate, and analyze issues and errors.
- Provide second-level support to all incidents, requests, and identify the root cause of incidents and problems.
- Communicate with other teams and clients for extending support and execute changes with clear identification of risks and mitigation plans.
- Follow the shift handover process, highlighting any key tickets to be focused on, and work with automation teams for effort optimization and automating routine tasks.
Requirements:
- Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
- Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role)
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.
-
Data Center Systems Engineer
1 week ago
Port Elizabeth, Eastern Cape, South Africa NTT DATA Full timeJob DescriptionAbout the RoleThe Data Center Systems Engineer is a key member of our IT team, responsible for ensuring the smooth operation of our data center infrastructure. You will work closely with our clients to identify and resolve technical issues, and provide expert advice on IT infrastructure design and implementation.Your Key...
-
Data Center Infrastructure Engineer
1 week ago
Port Elizabeth, Eastern Cape, South Africa NTT DATA Full timeAbout the Role:The Data Center Systems Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational.As a Data Center Systems Engineer, you will be proactively monitoring the work queues, performing operational tasks to resolve incidents and...
-
Data Center Engineer
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa NTT DATA Full timeJob DescriptionTransform IT Infrastructure with NTT DATAOverviewAs a pivotal member of the NTT DATA team, the Data Center Systems Engineer (L2) plays a critical role in delivering exceptional IT infrastructure services. This developing engineering position is responsible for providing a managed service to clients, ensuring their systems and infrastructure...
-
Data Center Systems Engineer
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa NTT Full timeJob Title: Data Center Systems EngineerAbout the RoleWe are seeking a highly skilled Data Center Systems Engineer to join our team. As a Data Center Systems Engineer, you will be responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational.Key Responsibilities:Proactively monitor the work queues...
-
Data Center Systems Engineer
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa NTT Full timeAbout the RoleThe Data Center Systems Engineer is a seasoned engineering role responsible for providing exceptional service to clients by proactively identifying and resolving technical incidents and problems.Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and...
-
Data Center Infrastructure Specialist
3 days ago
Port Elizabeth, Eastern Cape, South Africa NTT DATA Full timeAbout the JobThe estimated salary for this role is $120,000 per year. NTT DATA seeks a highly skilled Data Center Systems Engineer to join our team. The successful candidate will be responsible for providing managed services to clients, ensuring their IT infrastructure and systems remain operational.Key Responsibilities• Proactively monitor work queues to...
-
Data Center Systems Engineer
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa NTT Full timeAbout the RoleThe Data Center Systems Engineer (L3) is a seasoned engineering role responsible for providing exceptional service to clients by proactively identifying and resolving complex technical incidents and problems.Through proactive service incident and resolution activities, as well as product reviews, operational improvements, and quality assurance,...
-
Data Center Systems Engineer
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa NTT Full timeMake a Difference with NTT DATAAt NTT DATA, we're pushing the boundaries of what's possible. Our team of experts is renowned for technical excellence and leading innovations, making a real difference to our clients and society. We're a workplace that values diversity and inclusion, where you can grow, belong, and thrive.Your Day at NTT DATAThe Data Center...
-
Senior Data Center Infrastructure Expert
7 days ago
Port Elizabeth, Eastern Cape, South Africa NTT Full timeAbout the RoleWe are seeking an experienced Senior Data Center Infrastructure Expert to join our team in a challenging and rewarding role. In this position, you will be responsible for providing expert-level technical support and guidance on data center infrastructure design, implementation, and operation.About YouTo be successful in this role, you will need...
-
Senior Technical Infrastructure Specialist
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa NTT DATA Full timeJob OverviewKey ResponsibilitiesImplement and maintain high-performance data center infrastructure to support business-critical applications.Operate and manage complex network and infrastructure systems to ensure optimal uptime and availability.Collaborate with cross-functional teams to design, implement, and optimize data center infrastructure...
-
MS Engineer L1
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa Dimension Data Full timeJob SummaryThe MS Engineer (L1) is a critical role within our organization, responsible for providing exceptional technical support to clients. This position requires a strong understanding of IT infrastructure and systems, as well as excellent problem-solving skills.Key ResponsibilitiesMonitor client infrastructure and solutions to identify potential...
-
MS Engineer L1
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa Dimension Data Full timeJob Title: MS Engineer L1 Job Summary: We are seeking a highly skilled MS Engineer L1 to join our team at Dimension Data. The successful candidate will be responsible for providing a managed service to clients, ensuring their IT infrastructure and systems remain operational. Key Responsibilities: * Monitor client infrastructure and solutions * Identify...
-
HVAC Systems Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa FACT Full timeAbout the RoleWe are seeking a highly skilled and experienced HVAC Engineer to join our team at FACT. As an HVAC Engineer, you will be responsible for the installation, maintenance, and repair of heating, ventilation, and air conditioning systems in our data centers and large industrial facilities.Key ResponsibilitiesMonitor and maintain all HVAC systems to...
-
Support Engineer L2
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa Dimension Data Full timeJob DescriptionWe are seeking a skilled Support Engineer L2 to join our team at Dimension Data. As a Support Engineer L2, you will be responsible for providing technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems,...
-
Professional HVAC Systems Specialist
2 days ago
Port Elizabeth, Eastern Cape, South Africa Future Africa Consulting (Pty)Ltd Full timeJob DescriptionWe are seeking a skilled HVAC Engineer to join our team at Future Africa Consulting (Pty)Ltd. As a key member of our operations team, you will be responsible for ensuring the smooth functioning of our data center's HVAC systems.Key Responsibilities:Maintenance and repair of all HVAC equipment, including chillers, air handling units, and...
-
Electrical Systems Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa Tower Group Full timeJob Title: Electrical EngineerWe are seeking an experienced Electrical Engineer to join our team at Tower Group. The successful candidate will be responsible for the operation and maintenance of electrical power systems, including wiring systems, conduit systems, and electrical units.Key Responsibilities:Perform routine maintenance and repairs on electrical...
-
MS Technical Support Specialist
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa Dimension Data Full timeJob Description:The MS Engineer L1 is responsible for delivering high-quality managed services to clients, ensuring their IT infrastructure and systems remain operational. This involves proactively identifying, investigating, and resolving technical incidents and problems, as well as restoring service to clients by effectively managing incidents to...
-
Diesel Generator Engineer
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa Tower Group Full timeJob Title: Diesel Generator EngineerJob Summary:We are seeking a highly skilled Diesel Generator Engineer to join our team at Tower Group. The successful candidate will be responsible for the installation, maintenance, and repair of diesel generator sets, as well as ensuring the efficient operation of electrical and mechanical systems.Key...
-
Electrical Engineer Specialist
5 days ago
Port Elizabeth, Eastern Cape, South Africa Tower Group Full timeTower Group is seeking an experienced Electrical Engineer to join our team. The successful candidate will have a minimum of 5 years experience in the installation, maintenance and troubleshooting of electrical systems.Responsibilities:Installation, operation and maintenance of electrical power systemsTroubleshooting and repair of electrical units such as...
-
MS Telco Engineer
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa Dimension Data Full timeJob Title: MS Telco Engineer L2We are looking for a skilled MS Telco Engineer L2 to join our team at Dimension Data.This role involves providing managed services to clients, ensuring their IT infrastructure remains operational. You will be responsible for proactive monitoring, identifying, investigating, and resolving technical incidents and problems.Key...