Team Leader: Retail Investment Operations Specialist

2 weeks ago


Cape Town, Western Cape, South Africa Rory Mackie & Associates Full time
Team Leader: Retail Investment Operations

At Rory Mackie & Associates, we are seeking a highly skilled and experienced Team Leader to join our dynamic Retail Investment Operations team. As a key member of our team, you will be responsible for leading a diverse group of consultants and managing the daily operational requirements/processes in alignment with the value structures of the broader retail department.

Key Responsibilities:
  • People Management: Engage and invest in people to foster a culture that promotes accountability and service excellence.
  • Operational: Daily management of all operational aspects of the environment, including creating, analysing and reporting on key metrics of the team, responding pro-actively to analyses, findings and recommendations from various sources, and implementing processes and controls to respond to events and service improvements.
  • Strategic: Execute the strategic objectives of the department and develop and maintain a results-driven environment, continuously developing a performance-driven team culture by setting and aligning targets, seeking out multi-stakeholder feedback reviews on team output.
Requirements:
  • Relevant and applicable tertiary qualification, eg Bcom.
  • 3 continuous years' experience as a team leader in the Financial Services Industry.
  • Knowledge of Pension Fund Act, Income Tax Act, Long Term Insurance Act, CISCA, JSE regulations.
  • Advanced MS Excel skills.
Core Competencies:
  • Proven track record of exceptional leadership.
  • Strong decision-maker and inquisitive problem solver.
  • Attentive and perceptive to the ongoing needs of the team.
  • Resilient, accountable and able to function in a fast-paced, evolving, and high-pressure environment.
  • High degree of team- and self-awareness, with strong professional image.
  • Meticulous, deadline-driven and reliable.


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