CPAP Sales Specialist

4 days ago


Cape Town, Western Cape, South Africa SleepCheck (Pty) Ltd Full time
Job Description

SleepCheck (Pty) Ltd is seeking a skilled CPAP Sales Specialist to join our team. As a key member of our sales department, you will be responsible for promoting and selling CPAP equipment to existing clients, ensuring customer satisfaction and retention.

Key Responsibilities:

  • Contact existing CPAP clients via phone to promote accessories, replacements, and renewal sales.
  • Educate clients on product benefits, upgrades, and compliance with prescribed therapy.
  • Maintain detailed records of client interactions and follow-ups in the CRM system.
  • Address client concerns, provide solutions, and escalate complex issues when necessary.

CPAP Installations & Training:

  • Coordinate and conduct CPAP machine installations and collections for new clients.
  • Provide thorough demonstrations on equipment usage, maintenance, and troubleshooting.
  • Ensure clients understand the importance of CPAP therapy and compliance.

Follow-Ups & Support:

  • Check in with new clients post-installation to address any concerns or issues.
  • Provide ongoing support and troubleshooting assistance for existing clients.
  • Assist in scheduling routine equipment maintenance and replacements.

Requirements:

  • Previous experience in sales, customer service, or a healthcare-related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to explain technical medical equipment in an easy-to-understand manner.
  • Strong organisational/admin skills with meticulous attention to detail.
  • Ability to multi-task with self-discipline and a strong work ethic.
  • Basic computer proficiency (CRM software experience is a plus).
  • Ability to work independently while collaborating with a small team.


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