Sales and Customer Service Representative

4 weeks ago


Cape Town, Western Cape, South Africa West Coast Personnel Full time
Main Job Tasks and Responsibilities

We are seeking a highly skilled and motivated Sales and Customer Service Representative to join our team at West Coast Personnel.

The ideal candidate will be responsible for providing exceptional customer service, processing orders, handling customer inquiries, and selling products/services.

Key responsibilities include:

  • Providing excellent customer service and support via phone and email
  • Processing orders and handling customer inquiries in a timely and efficient manner
  • Selling products/services and meeting sales targets
  • Assisting with inventory management and stock control
  • Working collaboratively with the sales team to achieve sales goals
Necessary Skills and Qualifications

To be successful in this role, you will need to possess the following skills and qualifications:

  • Grade 12 or equivalent qualification
  • Excellent communication and interpersonal skills
  • Computer literacy and proficiency in MS Word and MS Excel
  • Excellent customer service and sales skills
  • 3+ years of experience in a sales or customer service environment
Preferred Skills

While not essential, the following skills would be advantageous:

  • Experience with irrigation products
Key Competencies

We are looking for a candidate who possesses the following key competencies:

  • Good mathematical and numeracy skills
  • Practical attitude and ability to work independently
  • Excellent communication and interpersonal skills
  • Energetic and dynamic approach to work
Employment Conditions

This is a permanent employment opportunity, subject to a probation period of three months. Working hours are Monday to Thursday 08h00-17h00, and Friday 08h00-16h00.

If you meet the qualifications and skills outlined above and are interested in this opportunity, please submit your detailed CV and a cover letter detailing your relevant experience and qualifications.



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