E-Commerce Team Member
1 month ago
We are seeking a skilled E-Commerce Coordinator to join our team at Vine Recruitment. As an E-Commerce Coordinator, you will be responsible for providing exceptional customer service and support to our customers.
Key Responsibilities- Handle customer service inquiries and order-related issues in a timely and professional manner.
- Support the customer service team with website, product, order, and warehouse questions.
- Stay informed of product deliveries, replenishments, and preorder timelines to ensure seamless customer experiences.
- Monitor inventory levels and assist with coordinating special campaigns, subscriptions, and ad-hoc projects.
- Participate in planning and execution processes for promotion drives to drive sales and engagement.
- Assist with personalisation initiatives to enhance the customer experience.
- Assist with order management and support the processing of returns, exchanges, and collections on a daily basis.
- Provide weekly customer service and feedback reporting to inform business decisions.
- A relevant tertiary qualification is essential for this role.
- Previous experience in e-commerce, digital marketing, or social media management is highly valued.
- Excellent written and verbal communication skills in English (and Afrikaans) are required for effective customer interaction.
- You should be comfortable working in a fast-paced environment and have strong organisational and project management skills.
- Strong leadership skills with a can-do attitude are essential for success in this role.
- Strong analytical skills with the ability to interpret data and make actionable recommendations are also required.
- A natural sense of empathy for customers is vital for delivering exceptional customer service.
This is a fantastic opportunity to join a dynamic team and develop your skills in e-commerce and customer service. We offer a competitive salary package, including a base salary of R250,000 per annum, plus benefits and opportunities for career growth and development.
-
E-Commerce Team Member
3 weeks ago
Franschhoek, South Africa Vine Recruitment Full timeAbout UsVine Recruitment is a leading recruitment agency dedicated to providing top talent to our clients.Job SummaryWe are seeking an E-Commerce Team Member - Sales and Customer Service to join our dynamic team. This role will be responsible for handling customer inquiries, managing orders, and providing exceptional customer service.Key...
-
E-Commerce Coordinator
2 months ago
Franschhoek, South Africa Vine Recruitment Full timeAbout the RoleWe are seeking an experienced E-Commerce Coordinator to join our team at Vine Recruitment. The ideal candidate will have a relevant tertiary qualification and previous experience in e-commerce, digital marketing, or social media management.Key ResponsibilitiesHandle customer service inquiries and order-related issues.Support the customer...
-
E-Commerce Operations Specialist
1 month ago
Franschhoek, South Africa Vine Recruitment Full timeWe are seeking an experienced E-Commerce Operations Specialist to join our team at Vine Recruitment. Based in Franschhoek, this role is perfect for someone with a passion for e-commerce and customer service.Job SummaryThe successful candidate will be responsible for handling customer service inquiries, managing inventory levels, and supporting the customer...
-
E-Commerce Coordinator
2 months ago
Franschhoek, South Africa Vine Recruitment Full timeOur client in Franschhoek is looking for employ a E-Commerce Coordinator.Requirements: Relevant tertiary qualification.Previous experience in e-commerce, digital marketing, or social media management.Excellent written and verbal communication skills in Afrikaans and English (essential).Comfortable working within a fast-paced and continually changing...
-
E-Commerce Operations Specialist
2 weeks ago
Franschhoek, South Africa Vine Recruitment Full timeAt Vine Recruitment, we are seeking an E-Commerce Operations Specialist to join our team in Franschhoek.About the RoleWe are looking for a highly organized and analytical individual to support our e-commerce operations. The successful candidate will be responsible for handling customer service inquiries and order-related issues, as well as supporting the...
-
E-Commerce Coordinator
2 months ago
Franschhoek, South Africa Jobted ZA C2 Full timeRequirements: Relevant tertiary qualification. Previous experience in e-commerce, digital marketing, or social media management. Excellent written and verbal communication skills in Afrikaans and English (essential). Comfortable working within a fast-paced and continually changing environment. Strong organisational and project management skills. Strong...
-
E-Commerce Coordinator
2 months ago
Franschhoek, South Africa Vine Recruitment Full timeRequirements: Relevant tertiary qualification.Previous experience in e-commerce, digital marketing, or social media management.Excellent written and verbal communication skills in Afrikaans and English (essential).Comfortable working within a fast-paced and continually changing environment.Strong organisational and project management skills.Strong...
-
E-Commerce Coordinator
2 months ago
Franschhoek, South Africa Vine Recruitment Full timeRequirements: Relevant tertiary qualification.Previous experience in e-commerce, digital marketing, or social media management.Excellent written and verbal communication skills in Afrikaans and English (essential).Comfortable working within a fast-paced and continually changing environment.Strong organisational and project management skills.Strong leadership...
-
E-commerce Client Service Supervisor
6 months ago
Franschhoek, South Africa HotelJobs.co.za Full timeKendrick Recruitment is searching for a E-Cormmerce Client Services Supervisor for a luxury wine estate / farm in Franschoek. You must have a passion for people, where your number one aim is todelight the customer.You will manage a small team of customer service agents and must ensure thatcorrect processes and KPIsare adhered to. **Responsibilities**: -...
-
Wine Club Administrative Assistant
1 month ago
Franschhoek, South Africa Vine Recruitment Full timeA Wine Farm in Franschhoek Seeks a DTC & Wine Club Administrative AssistantWe are looking for a highly motivated and organized individual to join our team as a DTC & Wine Club Administrative Assistant. As a key member of our team, you will be responsible for processing orders and memberships, maintaining and updating our e-commerce platform, and performing...
-
Wine Club Operations Coordinator
2 months ago
Franschhoek, South Africa Vine Recruitment Full timeJob Summary:A Wine Club Administrative Assistant is sought by a wine farm in the Franschhoek area to provide administrative support for their Direct-to-Consumer (DTC) and Wine Club operations. The ideal candidate will be highly organized, motivated, and committed to the company's vision.Key Responsibilities: Process orders and membership renewals Maintain...
-
Wine Club Operations Manager
4 weeks ago
Franschhoek, South Africa J.A.Z Recruitment Full timeJob SummaryWe are seeking a highly organized and detail-oriented Wine Club Operations Manager to join our team at J.A.Z Recruitment. This is a full-time position that requires strong communication skills, the ability to work independently, and proficiency in e-Commerce/CRM applications.ResponsibilitiesProcess orders and manage membership for wine club...
-
Hospitality Team Member
1 month ago
Franschhoek, South Africa Leeu Collection South Africa (Pty) Ltd. Full timeJob DescriptionWe are seeking a skilled Chef De Partie to join our team at Leeu Collection South Africa (Pty) Ltd.Main Responsibilities:Assist the Head Chef in maintaining high standards of food quality, presentation, and service.Support the kitchen team in preparing, cooking, and presenting dishes to the highest standards.Coordinate activities to ensure an...
-
Wine Club Operations Coordinator
1 month ago
Franschhoek, South Africa Vine Recruitment Full timeThe Vine Recruitment team is seeking a skilled and detail-oriented Wine Club Administrator to join their dynamic team.Salary: $60,000 - $80,000 per annum (dependent on location and experience)About the Role:We are looking for a highly organized and communicative individual to oversee the day-to-day operations of our Wine Club. The successful candidate will...
-
▷ (15h Left) Wine Club Administrator - Franschhoek
2 months ago
Franschhoek, South Africa Jobted ZA C2 Full timeRequirements: 2 â 3 yearâs experience in a similar position Strong and effective written and verbal communications skills. Possess a positive, friendly attitude and the ability to work in a team environment and in an individual capacity. Proficient with e-Commerce/CRM applications, Microsoft Word, Excel and Outlook. Excellent planning ,...
-
Wine Club Administrator
2 months ago
Franschhoek, South Africa Vine Recruitment Full timeRequirements:2 â 3 yearâs experience in a similar positionStrong and effective written and verbal communications skills.Possess a positive, friendly attitude and the ability to work in a team environment and in an individual capacity.Proficient with e-Commerce/CRM applications, Microsoft Word, Excel and Outlook.Excellent planning , organisational...
-
Wine Club Coordinator
1 month ago
Franschhoek, South Africa J.A.Z Recruitment Full timeJ.A.Z Recruitment is seeking a skilled Wine Club Administrator to join our team.About the Role:The primary responsibility of this role is to oversee the day-to-day operations of the Wine Club, ensuring seamless execution of orders, membership management, and administrative tasks.Maintaining the Wine Club database, processing orders, and managing membership...
-
Maintenance Member
1 month ago
Franschhoek, South Africa HotelJobs.co.za Full timeAre you an experienced maintenance professional looking for your next opportunity? Protea Hotel by Marriott Franschhoek is seeking a **Maintenance Technician/Member** to join our dedicated team! **Position**: Maintenance **Location**: Protea Hotel by Marriott, Franschhoek **Employment Type**: Full-Time **Key Responsibilities**: - Conduct routine...
-
Wine Club Administrator
2 months ago
Franschhoek, South Africa Vine Recruitment Full timeA Wine farm in the Franschhoek area seeks to employ a DTC & Wine Club Administrative Assistant. They are looking for a hardworking, enthusiastic and reliable candidate to be appointed in the above mentioned position. This individual must be well organized, highly motivated and be fully committed to the vision of the company.Requirements:2 – 3 year’s...
-
Wine Club Administrator
2 months ago
Franschhoek, South Africa Jobted ZA C2 Full timeDuties: - Processing of orders and membership, maintaining/updating of ecommerce platform. - Perform administrative duties such as mailing list data entry and mining of information, follow-up phone calls and other duties assigned. - Oversee the scheduling and dispatch of daily orders - Daily allocations of payments - Planning of the Wine Club and ad hoc...