Client Service Representative
4 weeks ago
We are seeking a highly skilled and customer-focused Client Service Representative to join our team at Gijima Holdings. As a key member of our Client Contact Centre, you will be responsible for providing exceptional service to our clients, resolving technical issues, and ensuring a positive experience for all interactions.
Key Responsibilities- Serve as a Single Point of Contact (SPOC) for clients to log incidents and service requests
- Perform initial diagnosis and attempt First Call Resolution or dispatch to Resolver Groups
- Provide individual/one-to-one communication with clients/users
- Assign/re-assign service calls to incident handling staff
- Produce management information
- Answer and complete calls within the required SLA requirements
- Perform customer satisfaction surveys and follow up on feedback
- Data Entry Speed & Accuracy
- Processing customer information and data quickly & Accurately
- Problem Solving
- Be intellectually capable to resolve complex issues
- Deal well with complex and unfamiliar information received
- Solve problems effectively with compassion
- Readily learn and apply new information and skills on the job
- Customer Focus
- Be dedicated to meeting the needs and expectations of clients
- Effectively elicit first-hand client information and use it to resolve their queries
- Act with the clients' requirements in mind
- Process Enhancements
- Identify and communicate process failures along with suggested improvements
- Contribute to the Solutions Database
- Team Development and Support
- Actively participate in enhancing the Productivity of the team
- Formal Education: Grade 12 or equivalent certificate, NQF 5- Systems support, Certificate in IT or Call Centres would be an advantage, Diploma in IT and or Business would be an advantage
- Experience: 1 - 2 years experience in IT Call Centre Environment
- Technical/Legal Certification: CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL v3 Foundation Certification, Apple Certification (advantageous)
- Competencies: Excellent communication skills, ability to build rapport with clients, problem-solving, attention to detail, customer orientation, conscientiousness
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary and benefits package.
-
Client Service Representative
4 weeks ago
Vanderbijlpark, Gauteng, South Africa Gijima Holdings HR Full timeJob Title: Client Contact Centre AgentAt Gijima Holdings HR, we are seeking a highly skilled and motivated Client Contact Centre Agent to join our team.Job Summary:We are looking for a Client Contact Centre Agent who can provide exceptional customer service and technical support to our clients. The successful candidate will be responsible for handling...
-
Client Service Representative
1 month ago
Vanderbijlpark, Gauteng, South Africa Gijima Holdings Full timeJob Title: Client Contact Centre AgentWe are seeking a highly skilled and motivated Client Contact Centre Agent to join our team at Gijima Holdings.Key Responsibilities:Serve as a Single Point of Contact (SPOC) for User Community to log Incidents and Service RequestsPerform initial diagnosis and attempt First Call Resolution or dispatch to Resolver...
-
Client Service Representative
2 weeks ago
Vanderbijlpark, Gauteng, South Africa Gijima Holdings Full timeKey Responsibilities:Serve as a Single Point of Contact (SPOC) for the user community to log Incidents and Service Requests.Perform initial diagnosis and attempt First Call Resolution or dispatch to Resolver Groups.Assist with data entry, ensuring accuracy and speed.Provide user community with unique reference numbers and manage service calls...
-
Sales Representative
1 month ago
Vanderbijlpark, Gauteng, South Africa Hire Resolve Full timeDrive Sales Growth with Hire ResolveHire Resolve is seeking a skilled Sales Representative to join their team. As a Sales Representative, you will play a critical role in developing and maintaining strong relationships with clients, identifying new sales opportunities, and connecting talented professionals with the right positions.Key...
-
Customer Service Representative
1 day ago
Vanderbijlpark, Gauteng, South Africa Gijima Holdings Full timeGijima Holdings seeks a skilled Customer Service Representative to serve as the primary point of contact for our user community. As a key member of our team, you will be responsible for resolving customer issues efficiently and effectively.About the RoleWe are looking for an individual who possesses excellent communication skills, is able to build rapport...
-
Customer Service Representative
4 weeks ago
Vanderbijlpark, Gauteng, South Africa Gijima Holdings HR Full timeJob Title: Client Contact Centre AgentAt Gijima Holdings HR, we are seeking a highly skilled and motivated Client Contact Centre Agent to join our team.Job Summary:We are looking for a talented individual to provide exceptional customer service and technical support to our clients. As a Client Contact Centre Agent, you will be responsible for handling...
-
Customer Service Representative
2 weeks ago
Vanderbijlpark, Gauteng, South Africa Gijima Holdings HR Full timeJob Title: Client Contact Centre AgentJob Summary:In this role as a Client Contact Centre Agent, you will serve as a Single Point of Contact (SPOC) for the user community to log incidents and service requests. Your primary responsibilities will include performing initial diagnosis, attempting first call resolution, and dispatching to resolver groups. You...
-
Sales Representative
4 weeks ago
Vanderbijlpark, Gauteng, South Africa Hire Resolve Full timeHire Resolve is seeking a skilled Sales Representative to drive business growth and develop strong relationships with clients. As a key member of our team, you will identify new sales opportunities, conduct market research, and deliver tailored presentations to potential clients.Key ResponsibilitiesDevelop and maintain relationships with existing clients to...
-
Sales Representative
1 month ago
Vanderbijlpark, Gauteng, South Africa Dynamic Outsourced Solutions Full timeJob Title: Internal Sales RepresentativeWe are seeking a highly skilled and experienced Internal Sales Representative to join our team at Dynamic Outsourced Solutions.Key Responsibilities:Develop and maintain strong relationships with existing and new customers in the steel industry.Provide exceptional customer service and support to ensure customer...
-
Enterprise Sales Representative
2 weeks ago
Vanderbijlpark, Gauteng, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full timeJob Title: External Sales RepresentativeAn exciting opportunity awaits a driven and motivated individual who seeks growth and enjoys the satisfaction of closing a deal. We are looking for a responsible individual to plan and carry out all sales activities.Key Responsibilities:Develop and maintain a database of customers in a specific area.Generate sales at...
-
Sales Development Representative
4 weeks ago
Vanderbijlpark, Gauteng, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full timeExciting Sales OpportunityWe are seeking a driven and motivated individual to join our team as a Sales Representative. As a key member of our sales team, you will be responsible for driving sales growth while ensuring customer satisfaction.Key Responsibilities:Develop and maintain a database of customers in a specific area.Generate sales at existing...
-
Senior Sales Support Specialist
2 weeks ago
Vanderbijlpark, Gauteng, South Africa Dynamic Outsourced Solutions Full timeWe are seeking a highly skilled Internal Sales Representative to join our team at Dynamic Outsourced Solutions.As a Sales Support Specialist, you will be responsible for providing exceptional sales support to our clients in the Vaal Triangle area.Key responsibilities include:Fluently communicating in English and AfrikaansUnderstanding and utilizing ERP...
-
Business Development Manager
2 months ago
Vanderbijlpark, Gauteng, South Africa CarTrack Full time{"h1": "Corporate Sales Representative Job Description at CarTrack", "p": "At CarTrack, we are seeking a highly motivated and results-driven Corporate Sales Representative to join our team. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities to increase our revenue and market share. Key...
-
Business Development Executive
2 months ago
Vanderbijlpark, Gauteng, South Africa CarTrack Full time{"h1": "Corporate Sales Representative at CarTrack", "p": "As a Corporate Sales Representative at CarTrack, you will play a pivotal role in driving revenue growth and expanding our market share. Your primary responsibility will be to identify and pursue new business opportunities, leveraging your exceptional sales skills and industry knowledge to build...
-
Senior IT Service Desk Specialist
5 days ago
Vanderbijlpark, Gauteng, South Africa Gijima Holdings Full timeAbout the RoleWe are seeking a highly skilled Senior IT Service Desk Specialist to join our team at Gijima Holdings.Salary: R250,000 - R300,000 per annum (dependent on experience)Job DescriptionServe as a Single Point of Contact (SPOC) for User Community to log Incidents and Service Requests, utilizing excellent communication skills to build rapport with...
-
Restaurant Operations Director
2 weeks ago
Vanderbijlpark, Gauteng, South Africa Pro Tem Recruitment Full timeRestaurant Manager OpportunityPro Tem Recruitment is representing a leading food service organization in Vanderbijlpark seeking a skilled Restaurant Manager to spearhead their team's success.Key requirements include residing in Vanderbijlpark and holding relevant experience in GAAP, specifically in invoicing, stock management, and variance analysis.
-
Corporate Sales Professional
4 weeks ago
Vanderbijlpark, Gauteng, South Africa CarTrack Full timeJob Title: Corporate Sales RepresentativeAt CarTrack, we are seeking a highly motivated and results-driven Corporate Sales Representative to join our team.Key Responsibilities:Identify and pursue new business opportunities to increase revenue and market share.Build and maintain strong relationships with key decision-makers to understand their business...
-
Internal Sales Representative
4 weeks ago
Vanderbijlpark, Gauteng, South Africa Dante Personnel Full timeJob Title: Internal Sales ClerkWe are seeking a highly motivated and organized Internal Sales Clerk to join our team at Dante Personnel Mpumalanga.Key Responsibilities:Matric qualification is a must.At least 2 years of experience in Internal Sales or Customer Service, preferably in a Steel or Industrial environment.Office administration experience is...
-
Business Development Manager
1 month ago
Vanderbijlpark, Gauteng, South Africa CarTrack Full timeJob Title: Corporate Sales RepresentativeYou will be responsible for identifying and pursuing new business opportunities to increase the company's revenue and market share.This individual will be an energetic, proactive, and results-driven sales professional who excels at cold calling, networking, and building relationships with key decision-makers.Key...
-
Financial Planner Advisor
2 weeks ago
Vanderbijlpark, Gauteng, South Africa Sanlam Full timeJob OverviewSanlam Developing Markets, a subsidiary of Sanlam Life Limited, is a leading financial services provider in the South African entry-level and emerging middle marketKey ResponsibilitiesProvide professional financial advice, planning, and products to clients, tailored to their needs and requirementsGrow and maintain a client base through compliant...