Customer Service Representative

2 weeks ago


Vanderbijlpark, Gauteng, South Africa Gijima Holdings HR Full time
Job Title: Client Contact Centre Agent

Job Summary:
In this role as a Client Contact Centre Agent, you will serve as a Single Point of Contact (SPOC) for the user community to log incidents and service requests. Your primary responsibilities will include performing initial diagnosis, attempting first call resolution, and dispatching to resolver groups. You will also be responsible for individual and one-to-one communication with customers/users, assigning and re-assigning service calls to incident handling staff, and providing user community with unique reference numbers. Additionally, you will be required to produce management information, answer and complete calls within the required SLA requirements, and perform customer satisfaction surveys.

Key Responsibilities:
* Serve as a Single Point of Contact (SPOC) for the user community to log incidents and service requests
* Perform initial diagnosis and attempt first call resolution or dispatch to resolver groups
* Individual and one-to-one communication with customers/users
* Assign and re-assign service calls to incident handling staff
* Provide user community with unique reference numbers
* Produce management information
* Answer and complete calls within the required SLA requirements
* Perform customer satisfaction surveys
* Data entry speed and accuracy
* Processing customer information and data quickly and accurately


  • Vanderbijlpark, Gauteng, South Africa Gijima Holdings Full time

    Gijima Holdings seeks a skilled Customer Service Representative to serve as the primary point of contact for our user community. As a key member of our team, you will be responsible for resolving customer issues efficiently and effectively.About the RoleWe are looking for an individual who possesses excellent communication skills, is able to build rapport...


  • Vanderbijlpark, Gauteng, South Africa Gijima Holdings HR Full time

    Job Title: Client Contact Centre AgentAt Gijima Holdings HR, we are seeking a highly skilled and motivated Client Contact Centre Agent to join our team.Job Summary:We are looking for a talented individual to provide exceptional customer service and technical support to our clients. As a Client Contact Centre Agent, you will be responsible for handling...


  • Vanderbijlpark, Gauteng, South Africa Gijima Holdings Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Client Service Representative to join our team at Gijima Holdings. As a key member of our Client Contact Centre, you will be responsible for providing exceptional service to our clients, resolving technical issues, and ensuring a positive experience for all interactions.Key ResponsibilitiesServe...

  • Sales Representative

    1 month ago


    Vanderbijlpark, Gauteng, South Africa Hire Resolve Full time

    Drive Sales Growth with Hire ResolveHire Resolve is seeking a skilled Sales Representative to join their team. As a Sales Representative, you will play a critical role in developing and maintaining strong relationships with clients, identifying new sales opportunities, and connecting talented professionals with the right positions.Key...


  • Vanderbijlpark, Gauteng, South Africa Gijima Holdings Full time

    Key Responsibilities:Serve as a Single Point of Contact (SPOC) for the user community to log Incidents and Service Requests.Perform initial diagnosis and attempt First Call Resolution or dispatch to Resolver Groups.Assist with data entry, ensuring accuracy and speed.Provide user community with unique reference numbers and manage service calls...


  • Vanderbijlpark, Gauteng, South Africa Gijima Holdings HR Full time

    Job Title: Client Contact Centre AgentAt Gijima Holdings HR, we are seeking a highly skilled and motivated Client Contact Centre Agent to join our team.Job Summary:We are looking for a Client Contact Centre Agent who can provide exceptional customer service and technical support to our clients. The successful candidate will be responsible for handling...

  • Sales Representative

    1 month ago


    Vanderbijlpark, Gauteng, South Africa Dynamic Outsourced Solutions Full time

    Job Title: Internal Sales RepresentativeWe are seeking a highly skilled and experienced Internal Sales Representative to join our team at Dynamic Outsourced Solutions.Key Responsibilities:Develop and maintain strong relationships with existing and new customers in the steel industry.Provide exceptional customer service and support to ensure customer...


  • Vanderbijlpark, Gauteng, South Africa Gijima Holdings Full time

    Job Title: Client Contact Centre AgentWe are seeking a highly skilled and motivated Client Contact Centre Agent to join our team at Gijima Holdings.Key Responsibilities:Serve as a Single Point of Contact (SPOC) for User Community to log Incidents and Service RequestsPerform initial diagnosis and attempt First Call Resolution or dispatch to Resolver...


  • Vanderbijlpark, Gauteng, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    Job Title: External Sales RepresentativeAn exciting opportunity awaits a driven and motivated individual who seeks growth and enjoys the satisfaction of closing a deal. We are looking for a responsible individual to plan and carry out all sales activities.Key Responsibilities:Develop and maintain a database of customers in a specific area.Generate sales at...


  • Vanderbijlpark, Gauteng, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    Exciting Sales OpportunityWe are seeking a driven and motivated individual to join our team as a Sales Representative. As a key member of our sales team, you will be responsible for driving sales growth while ensuring customer satisfaction.Key Responsibilities:Develop and maintain a database of customers in a specific area.Generate sales at existing...

  • Sales Representative

    4 weeks ago


    Vanderbijlpark, Gauteng, South Africa Hire Resolve Full time

    Hire Resolve is seeking a skilled Sales Representative to drive business growth and develop strong relationships with clients. As a key member of our team, you will identify new sales opportunities, conduct market research, and deliver tailored presentations to potential clients.Key ResponsibilitiesDevelop and maintain relationships with existing clients to...


  • Vanderbijlpark, Gauteng, South Africa Dante Personnel Full time

    Job Title: Internal Sales ClerkWe are seeking a highly motivated and organized Internal Sales Clerk to join our team at Dante Personnel Mpumalanga.Key Responsibilities:Matric qualification is a must.At least 2 years of experience in Internal Sales or Customer Service, preferably in a Steel or Industrial environment.Office administration experience is...


  • Vanderbijlpark, Gauteng, South Africa Old Mutual Full time

    Unlock Your Potential with Old MutualWe're on a mission to empower individuals to achieve their lifetime goals through innovative financial solutions.As a key member of our team, you'll play a vital role in championing our valued customers by identifying their financial needs, providing expert advice, and recommending tailored financial plans and...


  • Vanderbijlpark, Gauteng, South Africa CarTrack Full time

    {"h1": "Corporate Sales Representative Job Description at CarTrack", "p": "At CarTrack, we are seeking a highly motivated and results-driven Corporate Sales Representative to join our team. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities to increase our revenue and market share. Key...


  • Vanderbijlpark, Gauteng, South Africa Old Mutual Full time

    Unlock Your Potential with Old MutualAt Old Mutual, we believe in the power of entrepreneurship and the importance of financial planning. We're seeking a dynamic individual to join our team as a Commissioned Financial Advisor.About the RoleAs a Commissioned Financial Advisor, you will be responsible for:Identifying and pursuing new business opportunities to...


  • Vanderbijlpark, Gauteng, South Africa Old Mutual Full time

    Unlock Your Potential with Old MutualWe're on a mission to empower individuals to achieve their lifetime goals through innovative financial solutions.As a Commissioned Financial Advisor, you'll play a pivotal role in championing our valued customers by identifying their financial needs, providing expert advice, and recommending tailored financial plans and...


  • Vanderbijlpark, Gauteng, South Africa CarTrack Full time

    {"h1": "Corporate Sales Representative at CarTrack", "p": "As a Corporate Sales Representative at CarTrack, you will play a pivotal role in driving revenue growth and expanding our market share. Your primary responsibility will be to identify and pursue new business opportunities, leveraging your exceptional sales skills and industry knowledge to build...


  • Vanderbijlpark, Gauteng, South Africa Gijima Holdings Full time

    About the RoleWe are seeking a highly skilled Senior IT Service Desk Specialist to join our team at Gijima Holdings.Salary: R250,000 - R300,000 per annum (dependent on experience)Job DescriptionServe as a Single Point of Contact (SPOC) for User Community to log Incidents and Service Requests, utilizing excellent communication skills to build rapport with...


  • Vanderbijlpark, Gauteng, South Africa Dynamic Outsourced Solutions Full time

    We are seeking a highly skilled Internal Sales Representative to join our team at Dynamic Outsourced Solutions.As a Sales Support Specialist, you will be responsible for providing exceptional sales support to our clients in the Vaal Triangle area.Key responsibilities include:Fluently communicating in English and AfrikaansUnderstanding and utilizing ERP...


  • Vanderbijlpark, Gauteng, South Africa Pro Tem Recruitment Full time

    Restaurant Manager OpportunityPro Tem Recruitment is representing a leading food service organization in Vanderbijlpark seeking a skilled Restaurant Manager to spearhead their team's success.Key requirements include residing in Vanderbijlpark and holding relevant experience in GAAP, specifically in invoicing, stock management, and variance analysis.