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Customer Service Manager Linbro Park

2 weeks ago


Sandton, South Africa Workforce Staffing - Gauteng Full time
Job Description

A dynamic partner to the Food and Beverage industry is looking for a Sales Supporter to join their team. We are searching for a candidate that understands exactly what it means to provide excellent customer service. The successful candidate must possess strong verbal as well as written communication skills and display a professional image of the company.

Duties & Responsibilities
  • Manage and oversee the daily operations of the call center department.
  • Develop strategies to increase sales and meet or exceed sales targets of this department.
  • Monitor and evaluate call center performance, ensuring high quality customer service and adherence to company policies and procedures.
  • Train, coach, and motivate call center staff to achieve individual and team goals.
Requirements
  • Prior experience as a Call Center Manager or similar role in a sales environment.
  • Strong leadership skills with the ability to motivate and inspire a team.