Club Reception Lead
3 weeks ago
We are looking for a talented Club Reception Lead to join our team at HR Genie. In this role, you will be responsible for leading the reception team, ensuring a positive member experience, and contributing to the overall success of our organization.
The successful candidate will have a strong background in customer service, excellent leadership skills, and the ability to motivate staff. They will also possess advanced levels of administrative accuracy, display friendly and efficient qualities, and have intermediate PC skills.
A salary range of $**52,000 - 62,000 per annum** reflects the importance of this role in our organization. We offer a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package.
Key Responsibilities:
- Lead the reception team to deliver exceptional member experiences
- Develop and implement strategies to improve member satisfaction
- Maintain accurate records and reports
- Collaborate with other departments to achieve business objectives
Requirements:
- Bachelor's degree in a related field or equivalent experience
- Minimum 2 years of experience in a front desk or welcome desk position
- Excellent leadership and communication skills
- Ability to multitask and prioritize tasks effectively
- Intermediate level of proficiency in Microsoft Office
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