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Customer Support Specialist

2 months ago

Bloemfontein, Orange Free State, South Africa beBee Professionals Full time
Job Title: Customer Support Technician

We are seeking a highly skilled Customer Support Technician to join our team at beBee Professionals in Bloemfontein. The successful candidate will be responsible for providing technical support to customers, troubleshooting and resolving technical issues, and delivering exceptional customer service.

Key Responsibilities:

Provide technical support to customers via phone, email, or in-person
Troubleshoot and resolve technical issues in a timely and efficient manner
Collaborate with internal teams to resolve complex technical issues
Develop and maintain technical knowledge and skills to stay up-to-date with industry trends

Requirements:

Bachelor's degree in Computer Science, Information Technology, or a related field
At least two years of experience in a customer service or technical support role
Excellent communication and problem-solving skills
Knowledge of computer hardware and software
Ability to work independently and as part of a team

What We Offer:

Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment

If you are a motivated and detail-oriented individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.