SD-WAN Network Support Engineer: Enterprise IT Expert
2 days ago
Are you an experienced SD-WAN professional looking for a challenging role at Dimension Data?
About the RoleWe are seeking a skilled SD-WAN Network Support Engineer to join our team. In this role, you will be responsible for delivering exceptional network support services to our clients.
Key Responsibilities:
- Provide second-level network support for critical customer issues
- Expertly troubleshoot IP and Network Security issues
- Fault isolation, troubleshooting, and resolution support for customer network issues
- Participate in root cause analysis on incidents
- Continually review, test, debug, and enhance existing/new capabilities and features
- Provide rotational after hours escalation services
- Maintain and administer WAN solutions and related environments
Requirements
- A qualification in Information Technology or Computer Science or related field
- Pertinent Technology specific certifications – Cisco CCNA
- 4-5 years of work experience in a technical implementation engineering or similar role with Cisco, Fortinet or PaloAlto technology
- Intermediate understanding of SD-WAN
- Basic understanding of hyperscalers
- Basic IPT skills
Estimated Salary: $80,000 - $110,000 per year
About UsAt Dimension Data, we understand that our employees are our greatest asset. That's why we offer a comprehensive benefits package, including competitive salary, medical insurance, retirement savings plan, and paid time off.
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