Workforce Planning Manager

5 days ago


Johannesburg, Gauteng, South Africa Temenos Full time
Job Summary

We are seeking a highly motivated and experienced Business Development Manager to join our team at Temenos.

About the Job

This role involves developing and implementing business strategies to drive growth, improve customer satisfaction, and enhance operational efficiency.

The successful candidate will have a strong background in workforce management, with expertise in planning, forecasting, and analytics. They will be responsible for leading cross-functional teams, developing and implementing process improvements, and analyzing data to inform business decisions.

Key Responsibilities
  • Strategic Planning: Develop and implement comprehensive business plans that align with organizational goals and objectives.
  • Workforce Management: Design and implement effective workforce management systems to optimize resource allocation, productivity, and quality of service.
  • Process Improvement: Identify areas for process improvement and develop initiatives to increase efficiency, reduce costs, and enhance customer satisfaction.
  • Data Analysis: Collect and analyze data to inform business decisions, identify trends, and make recommendations for process improvements.
Requirements
  • Education: Bachelor's degree in a relevant field (e.g., business administration, operations management).
  • Experience: At least 5 years of experience in workforce management, with a proven track record of success in planning, forecasting, and analytics.
  • Skills: Strong analytical and problem-solving skills, with the ability to collect and analyze data, identify trends, and make informed decisions.
  • Communication: Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.


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