Pharmacy Cluster Manager
4 days ago
The Pharmacy Cluster Manager is a senior role that requires a highly experienced and skilled individual to manage the Inbound Pharmacy Cluster. The successful candidate will be responsible for ensuring accurate and timely feedback on escalated enquiries and/or complaints within SLA requirements, delivering a high standard of customer service and meeting customer needs.
The key responsibilities of this role include:
- Managing the Inbound Pharmacy Cluster, ensuring accurate and timely feedback on escalated enquiries and/or complaints within SLA requirements
- Delivering a high standard of customer service and meeting customer needs
- Investigating and resolving queries received through the Escalated channels, providing feedback within SLA timelines and Requirements
- Distributing all correspondence received, monitoring the quality of feedback given, and ensuring adherence to SLA requirements
The ideal candidate will have:
- Exceptional managerial, leadership, and administrative skills
- Superior interpersonal skills, both persuasive and influential
- Excellent communication skills, both written and verbal
- Ability to understand and interpret data
- Problem-solving skills
- Knowledge of HR/ER Processes
- Strong organisational and prioritising skills
In addition to these skills, the successful candidate will be required to make day-to-day operational decisions pertaining to the Inbound Pharmacy Cluster, ensure effective operations and customer satisfaction, and participate in weekly meetings with staff and department heads.
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Cluster Management Specialist
4 days ago
Pretoria, Gauteng, South Africa Medipost Full timeJob OverviewThe Cluster Management Specialist - Inbound Pharmacy is responsible for managing the Inbound Pharmacy Cluster, ensuring accurate and timely feedback on escalated enquiries and/or complaints within SLA requirements. This role requires a highly skilled and motivated individual to deliver a high standard of customer service and meet customer...
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Pharmacy Cluster Team Lead
4 days ago
Pretoria, Gauteng, South Africa Medipost Full timeJob DescriptionWe are seeking an experienced and skilled Pharmacy Cluster Team Lead to join our team at Medipost. The successful candidate will be responsible for supervising the Inbound Pharmacy Cluster, ensuring accurate and timely feedback on escalated enquiries and/or complaints within SLA requirements.The key responsibilities of this role...
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Cluster Sales Representative Gauteng
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Pretoria, Gauteng, South Africa Solar Cluster Full timeSolar Cluster - Sales RepresentativeSolar Cluster is seeking a sales representative to help grow our business. Solar Cluster focuses on both PPA (Power Purchase Agreement) and outright purchases within the Commercial Renewable Sector.The sales representative will have a strong understanding of the sales process and excel at generating leads, building...
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Inbound Pharmacy Cluster Supervisor
4 days ago
Pretoria, Gauteng, South Africa Medipost Full timeThe Candidate will be responsible for supervising the Inbound Pharmacy Cluster. Ensure accurate and timely feedback on escalated enquiries and/or complaints within SLA requirements and agreed timelines. To deliver a high standard of customer service and to meet customer needs.DescriptionAbandoned calls to be less than 2%Attend to XTREME Actions within 1...
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Cluster Pharmacist
1 day ago
Pretoria, Gauteng, South Africa Medipost Full timeMedipost Pharmacy is seeking to recruit a Cluster Pharmacist for the Special Meds, in Order Processing DepartmentPrimary purpose of the jobProviding proper patient care as per GPP (Good Pharmacy Practice) regulations· Attending training on pharmacy acts and GPP· Compliance with the POPI Act regulations· Accurate capturing of prescriptions, acute and/or...
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Cluster Pharmacist
1 day ago
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Inbound Pharmacy Operations Supervisor
4 days ago
Pretoria, Gauteng, South Africa Medipost Full timeAbout the RoleThe Inbound Pharmacy Operations Supervisor is a critical role that requires a highly motivated and organised individual to supervise the Inbound Pharmacy Cluster. The successful candidate will be responsible for ensuring accurate and timely feedback on escalated enquiries and/or complaints within SLA requirements.The key responsibilities of...
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Cluster Pharmacist Assistant
1 day ago
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Clinical Pharmacy Expert
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Cluster Pharmacist Assistant
7 days ago
Pretoria, Gauteng, South Africa Medipost Full timeMedipost Pharmacy is looking for a professional self-driven individual to join the GEMS (D01) department in Order Processing. The successful individual will be placed in Gezina (Pretoria).Primary Purpose of the Job:Providing proper patient care as per GPP (Good Pharmacy Practice) regulations.Attending training on pharmacy acts and GPP.Compliance with the...
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Cluster Pharmacist Assistant
1 day ago
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Cluster Pharmacist Assistant
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Pretoria, Gauteng, South Africa Medipost Full timePosition summaryMedipost Pharmacy is looking for a professional self-driven individual to join the Special department in Order Processing. The successful individual will be placed in Gezina (Pretoria).Primary purpose of the jobProviding proper patient care as per GPP (Good Pharmacy Practice) regulationsAttending training on pharmacy acts and GPPCompliance...
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Cluster Supervisor
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Solar Energy Sales Specialist
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Pretoria, Gauteng, South Africa Solar Cluster Full timeWe are seeking a highly motivated sales professional to join our team at Solar Cluster.The successful candidate will have a strong understanding of the sales process and excel at generating leads, building relationships, and closing deals.Job Description:This role involves giving presentations and attending networking events and trade shows, requiring a...
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Clinical Pharmacy Manager
2 days ago
Pretoria, Gauteng, South Africa Clinix Health Group (Pty) Ltd Full timeClinix Health Group (Pty) Ltd is looking for an experienced Clinical Pharmacist to join our team. As a Clinical Pharmacy Manager, you will be responsible for leading, managing, coordinating, and monitoring clinical pharmacy services within the hospital. This is an exciting opportunity to drive pharmaceutical improvement, conduct daily ward rounds, and...
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Renewable Energy Sales Consultant
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Commercial Renewable Sales Professional
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Cluster Pharmacist Assistant
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Pretoria, Gauteng, South Africa Medipost Full timeMedipost Pharmacy is looking for a self-driven individual to join the Order Processing Department as a Cluster Pharmacist Assistant (L02). The successful individual will be placed in Gezina (Pretoria).Primary Purpose of the JobAccurate capturing of new prescriptions, acute and/or chronic medication.Handling of inbound and outbound calls.Assisting on L02...
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Medication Management Assistant
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Pretoria, Gauteng, South Africa Medipost Full timeAbout the Role">Medipost Pharmacy is looking for an experienced professional to join the Special department as a Cluster Pharmacist Assistant, focusing on Order Processing and patient care.">Responsibilities">Ensuring proper patient care, adhering to Good Pharmacy Practice regulations, attending training on pharmacy acts and GPP, compliance with POPI Act...