German Client Care Agent

2 months ago


Johannesburg, Gauteng, South Africa BGA Recruitment Full time

About BGA Recruitment

We are a leading recruitment agency specializing in placing top talent in various industries. Our team is dedicated to finding the perfect fit for our clients' needs.

Job Description

We are seeking a highly skilled and fluent German speaker to join our client's team as a Client Care Agent. The successful candidate will be responsible for providing exceptional customer service to internal and external clients.

Key Responsibilities

  • Answer inbound and outbound calls in a timely and efficient manner
  • Provide accurate and professional information to clients
  • Ensure confidentiality and handle sensitive information with care
  • Prepare and maintain accurate records and reports
  • Assist with general administration tasks as required

Requirements

  • Minimum of a matric qualification and 2-3 years of experience in a customer service-oriented position
  • Excellent command of the German and English languages (100% fluency required)
  • Ability to work shifts, public holidays, and weekends (project-dependent)

About You

We are looking for a motivated and detail-oriented individual who is passionate about providing exceptional customer service. If you have a strong work ethic and a commitment to excellence, we encourage you to apply for this exciting opportunity.



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