German Client Care Agent
2 months ago
About BGA Recruitment
We are a leading recruitment agency specializing in placing top talent in various industries. Our team is dedicated to finding the perfect fit for our clients' needs.
Job Description
We are seeking a highly skilled and fluent German speaker to join our client's team as a Client Care Agent. The successful candidate will be responsible for providing exceptional customer service to internal and external clients.
Key Responsibilities
- Answer inbound and outbound calls in a timely and efficient manner
- Provide accurate and professional information to clients
- Ensure confidentiality and handle sensitive information with care
- Prepare and maintain accurate records and reports
- Assist with general administration tasks as required
Requirements
- Minimum of a matric qualification and 2-3 years of experience in a customer service-oriented position
- Excellent command of the German and English languages (100% fluency required)
- Ability to work shifts, public holidays, and weekends (project-dependent)
About You
We are looking for a motivated and detail-oriented individual who is passionate about providing exceptional customer service. If you have a strong work ethic and a commitment to excellence, we encourage you to apply for this exciting opportunity.
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