Financial Services Expert

2 weeks ago


Cape Town, Western Cape, South Africa FirstRand Bank Limited Full time

Job Description

At FirstRand Bank Limited, we are seeking a highly skilled Financial Services Expert to join our team.

Key Responsibilities

  • Provide exceptional customer service by being helpful and sensitive to customer transactional needs and expectations.
  • Build and maintain strong relationships with clients.
  • Education customers on the correct banking platform aligned with their needs.
  • Analyze customer data and recommend tailored solutions.
  • Achieve sales results by providing contextual and integrated financial solutions to customers.
  • Conduct yourself in an ethical manner.
  • Takes accountability for own performance, personal and career development.
  • Show empathy with customers.
  • Stay updated on industry trends and product knowledge.

Requirements

  • A completed financial related qualification (NQF5 or higher)
  • 1-2 years' experience in Client Services Support and delivery
  • Customer Centric.
  • Enjoy solving problems.
  • Persuasive selling skills
  • Able to understand rules in a regulated environment.
  • Agile and Flexible
  • Strong communication and interpersonal skills
  • Have a results-driven attitude with a passion for exceeding targets.
  • Have excellent Organisational skills and attention to detail.


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