Financial Services Expert
2 weeks ago
Job Description
At FirstRand Bank Limited, we are seeking a highly skilled Financial Services Expert to join our team.
Key Responsibilities
- Provide exceptional customer service by being helpful and sensitive to customer transactional needs and expectations.
- Build and maintain strong relationships with clients.
- Education customers on the correct banking platform aligned with their needs.
- Analyze customer data and recommend tailored solutions.
- Achieve sales results by providing contextual and integrated financial solutions to customers.
- Conduct yourself in an ethical manner.
- Takes accountability for own performance, personal and career development.
- Show empathy with customers.
- Stay updated on industry trends and product knowledge.
Requirements
- A completed financial related qualification (NQF5 or higher)
- 1-2 years' experience in Client Services Support and delivery
- Customer Centric.
- Enjoy solving problems.
- Persuasive selling skills
- Able to understand rules in a regulated environment.
- Agile and Flexible
- Strong communication and interpersonal skills
- Have a results-driven attitude with a passion for exceeding targets.
- Have excellent Organisational skills and attention to detail.
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