Technical Operations Director

2 months ago

Johannesburg, Gauteng, South Africa BGA Recruitment Full time
Job Title: Technical Operations Manager

Join BGA Recruitment as we seek a highly skilled Technical Operations Manager to lead our technical operations department. As a key member of our team, you will be responsible for overseeing the technical operations of our organization, ensuring the smooth running of our business continuity.

Key Responsibilities:

  • Manage all maintenance costs to maximize contractual value while maintaining technical reliability levels that minimize downtime and potential losses of energy performance.
  • Report into MANCO at a management level, determining, negotiating, and agreeing on in-house quality procedures, standards, and specifications.
  • Assess operational customer requirements and ensure that these are met with the appropriate resources and priority.
  • Set customer service standards, ensuring that on-site work complies with standards at both national and international levels for the duration and lifecycle of the contract.
  • Work with operating staff to establish procedures, standards, and systems, writing management and technical reports.
  • Determine training needs, budgets, and implementation, acting as a catalyst for change and improvement in performance and quality.
  • Direct technical objectives to maximize profitability, recording, analyzing, and distributing statistical information relating to the performance, reliability, and maintenance of the installed base.
  • Manage and monitor the workload, resource loading, KPIs, and performance of the Electricians, Workshop staff, and Operations Assistant.
  • Manage, approve, or decline annual and other leave, overseeing the workshop, its function, purpose, and impact, and value creation in the business.
  • Review underperforming systems, escalating any problems on systems that may have a negative financial impact on the company's contractual performance.
  • Work closely with the Key Account Manager to ensure client satisfaction is met.

Requirements:

  • Several years of progressively responsible experience in a management/leadership position.
  • Minimum 5 years in an Engineering or Technical environment & ITC experience.
  • Proven track record in delivering complex project success.
  • Remote leadership experience.
  • Leading and coaching teams.

Qualifications:

Engineering or similar degree.

Overview:

The Technical Operations Manager will be responsible for maintaining the technical goals of the company and addressing any future potential needs. This role requires a strong understanding of technical operations, leadership, and management skills to ensure the smooth running of our business continuity.

What We Offer:

BGA Recruitment offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

How to Apply:

If you are a motivated and experienced Technical Operations Manager looking for a new challenge, please submit your application, including your resume and a cover letter, to BGA Recruitment.

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