Service Excellence Director

6 days ago


Cape Town, Western Cape, South Africa CME Recruitment Full time
Job Description:
We are seeking an experienced Front of House Manager to lead our team at a luxurious wine estate in Stellenbosch. This is an exciting opportunity for a skilled professional to contribute their expertise and enthusiasm to a thriving business. As a key member of our team, you will be responsible for overseeing all aspects of front-of-house operations, including managing staff, maintaining high standards of service, and promoting a positive image of the establishment. Your duties will include coordinating with relevant departments, preparing staff rosters, conducting regular reviews, and enforcing policies and procedures. We are particularly looking for candidates with a proven track record in luxury environments, along with excellent leadership and communication skills. If you are passionate about delivering exceptional service and believe you possess the necessary qualities to excel in this role, please do not hesitate to apply.

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