Current jobs related to Operational Excellence Director - Cape Town, Western Cape - Capita

  • Operations Excellence Director

    21 hours ago

    Cape Town, Western Cape, South Africa HR Genie Full time

    About UsAt HR Genie, we are committed to delivering exceptional results through innovation and excellence. As an Operations Excellence Director, you will play a critical role in driving business growth and improving operational efficiency.Main ResponsibilitiesDevelop and implement strategies to drive business growth and improve operational efficiency.Lead...

  • Operational Excellence Director

    7 days ago

    Cape Town, Western Cape, South Africa Amicorp Group Full time

    We are looking for a seasoned executive to take on the role of Operational Excellence Director at Amicorp Group. The ideal candidate will have 12+ years of experience in financial services, fund industry, and demonstrated leadership skills, along with a strong commercial and operational mindset.Responsibilities and SkillsLead regional CM teams, driving...

  • Operations Excellence Director

    3 days ago

    Cape Town, Western Cape, South Africa Kuda Technologies Ltd Full time

    About UsKuda Technologies Ltd is a leading fintech company redefining financial access for millions of Africans. As we continue to grow rapidly, we need an experienced Operations Excellence Director to drive operational efficiency and customer satisfaction.This is a critical role that requires a proven track record of leading high-performing teams,...

  • Service Excellence Director

    21 hours ago

    Cape Town, Western Cape, South Africa LIFE Healthcare Group Full time

    Service Excellence Director Job SummaryLIFE Healthcare Group is seeking an experienced Service Excellence Director to lead our efforts in achieving service excellence across all aspects of our operations.The successful candidate will be responsible for:Developing and implementing service excellence strategies.Leading and motivating a team of staff...

  • Director of Academic Excellence

    3 days ago

    Cape Town, Western Cape, South Africa She Recruits Full time

    Job SummaryWe are seeking a highly experienced and visionary Senior Education Manager to lead our institution.About the RoleAs the Director of Academic Excellence, you will be responsible for overseeing strategic and operational functions.You will ensure that our policies and procedures support academic excellence and student success.ResponsibilitiesManage...

  • Director of Engineering Excellence

    5 days ago

    Cape Town, Western Cape, South Africa takealot Full time

    We are seeking a highly experienced Director of Engineering Excellence to join our Group Executive leadership team. This role will be responsible for leading the engineering teams responsible for the application development of Takealot.com and its supporting operational verticals across all platforms.The successful candidate will be responsible for...

  • Operational Excellence Director

    4 days ago

    Cape Town, Western Cape, South Africa Ananzi Full time

    Company OverviewAnanzi is a leading organization committed to delivering exceptional services and driving operational excellence. Our team of experts is dedicated to ensuring seamless processes, efficient operations, and unparalleled customer satisfaction.

  • Operations Excellence Director

    8 hours ago

    Cape Town, Western Cape, South Africa Kuda Technologies Ltd Full time

    About the RoleThe Vice President of Operations at Kuda Technologies Ltd is responsible for driving operational excellence across the company's core business functions. As a key member of the executive team, you will lead the strategy and execution of our global operations, shaping the future of African fintech.You will oversee a team of 230+ employees across...

  • Director of Operational Excellence

    3 days ago

    Cape Town, Western Cape, South Africa WNS Global Services Full time

    The purpose of this role is to lead all aspects of operational delivery and growth for our biggest account in the US. As a leader, you are responsible for ensuring operational excellence, achieving client SLA deliverables, and devising innovative ways to grow the business.This position involves providing leadership to multiple diverse accounts, implementing...

  • Director of Operational Excellence

    7 days ago

    Cape Town, Western Cape, South Africa Rohloff Group Full time

    Operational Excellence is Our Goal - Join Our Team as Regional Operations ManagerWe're on a mission to deliver exceptional customer experiences across our franchise group. As Regional Operations Manager, you will play a critical role in driving operational success, ensuring high standards of quality, service, and cleanliness in every restaurant.Your Key...

  • Senior Financial Strategist

    5 days ago

    Cape Town, Western Cape, South Africa Veblen Director Programme Full time

    Senior Financial Strategist - Wes-Kaap - Veblen Director Programme1 day agoJob title: Finance & Accounting Advisory Board MemberDescriptionThe Veblen Director Programme is committed to excellence in finance and seeks a highly qualified individual to join its advisory board. As a member of this prestigious group, you will have the opportunity to shape the...

  • Strategic Operations Director

    5 days ago

    Cape Town, Western Cape, South Africa Network Recruitment Full time

    Job OverviewA renowned manufacturing organization is seeking a seasoned Strategic Operations Director to drive operational excellence and lead the company's growth trajectory.

  • Strategic Financial Leader

    5 days ago

    Cape Town, Western Cape, South Africa Veblen Director Programme Full time

    Veblen Director Programme: A Partnership OpportunityThe Veblen Director Programme seeks a highly qualified individual to join its advisory board, fostering excellence in finance and driving the company's continued success.Key Objectives:Provide expert guidance on financial planning, budgeting, and cash flow management.Elevate financial reporting processes...

  • Operations Director

    5 days ago

    Cape Town, Western Cape, South Africa Somewhere Full time

    This is a full-time remote role for an Operations Director at Somewhere, a fast-growing Real Estate Services Firm. The individual will be responsible for leading all aspects of business operations, including recruiting, hiring, interacting with customers, managing the team, and more.Qualifications5 years of hands-on experience in a leadership roleExperience...

  • Financial Planning Expert

    5 days ago

    Cape Town, Western Cape, South Africa Veblen Director Programme Full time

    Financial Planning Expert - Wes-Kaap - Veblen Director Programme1 day agoJob title: Finance & Accounting Advisory Board MemberDescriptionThe Veblen Director Programme is seeking a highly skilled finance expert to join its advisory board. As a member of this esteemed group, you will contribute your expertise to drive strategic decision-making and ensure the...

  • Director of Operations

    5 days ago

    Cape Town, Western Cape, South Africa Bright Search Recruitment (Pty) Ltd Full time

    As a key member of the Bright Search Recruitment (Pty) Ltd team, the Director of Operations will oversee the overall operations of the hotel or lodge, ensuring exceptional guest experiences and maximizing profitability. The ideal candidate will have strong leadership and problem-solving skills, with a proven track record in managing daily operations,...

  • Senior Finance Professional

    5 days ago

    Cape Town, Western Cape, South Africa Veblen Director Programme Full time

    Achieve Excellence in Finance with Veblen Director ProgrammeWe are dedicated to achieving excellence in finance and invite applications from ambitious professionals who share our vision.About the Opportunity:Foster innovative approaches to financial planning and analysis.Leverage expertise to drive strategic decision-making.Maintain open communication...

  • Director of Content Excellence

    3 days ago

    Cape Town, Western Cape, South Africa Talent Sam Full time

    Talent Sam is seeking a talented Director of Content Excellence to lead our content strategy. The successful candidate will be responsible for developing and implementing comprehensive content strategies that drive business results, while ensuring content quality and consistency.Responsibilities:Create and execute content plans that align with business...

  • Financial Operations Director

    3 days ago

    Cape Town, Western Cape, South Africa CA Financial Appointments Full time

    Career Opportunity: Financial Operations DirectorAbout the Role:CA Financial Appointments is seeking a seasoned Senior Accountant to assume the position of Financial Operations Director.Key Areas of Responsibility:Strategic planning and financial managementFinancial reporting and analysisInternal controls and risk managementLeadership and team...

  • SaaS Technical/Operations Director

    3 weeks ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time

    Job Title: Saas Technical/Operations DirectorSalary: NegotiableWHAT YOU WILL BRING TO THE COMPANYAre you a visionary leader with a strong technical background in SaaS platforms? Do you thrive on operational excellence and driving strategic growth? We are seeking an exceptional Technical/Operations Director to lead and elevate our SaaS operations to the next...

Operational Excellence Director

2 weeks ago

Cape Town, Western Cape, South Africa Capita Full time

About the Role

This is an exciting opportunity to join our team as a Senior Head of Operations, where you will play a critical role in driving operational excellence and delivering exceptional customer service.

You will be accountable for:

  • Pricing for new business and ensuring solution delivery meets client expectations and Capita framework requirements.
  • Defining, implementing, and revising operational policies and guidelines.
  • Leading cross-functional teams to develop and execute new growth directives.

Key Performance Indicators (KPIs):

  • Service delivery by assigned teams within agreed SLA frameworks.
  • Resource planning to meet service levels around PCA and customer experience.