Service Excellence Leader

We are looking for an experienced Service Excellence Leader to join our team at Callforce Direct. As a Service Excellence Leader, you will be responsible for driving continuous improvement initiatives and developing quality assurance strategies to ensure exceptional service delivery.About the RoleLeadership and ManagementLead the QA team and drive continuous...

We are seeking an Organizational Excellence Leader to join our team at Homechoice, a leading South African homeware retailer.About the RoleThis is an exciting opportunity to take on a challenging role that requires strong business acumen and experience in organizational excellence.About HomechoiceFor over 35 years, we have been helping our customers create...

Redefining Service ExcellenceTen Lifestyle Group is embarking on a journey to redefine service excellence. As a leader in the industry, we recognize the importance of driving innovation and trust to achieve our ambitious goals.Our strategy focuses on leveraging technology-driven products and creating a successful service and business model. With access to...

In this role, you will have the opportunity to make a tangible impact on the success of WNS Global Services SA's F&B Department. Your focus will be on driving revenue growth, improving operational efficiency, and enhancing the overall guest experience. This will involve collaborating with cross-functional teams to develop and implement strategies that meet...

About EkcoCompany OverviewWe are a cloud solution provider with a strong presence in Europe, known for our rapid growth and commitment to innovation.Our mission is to empower businesses to thrive in the cloud by providing exceptional service delivery and operational excellence.

Job DescriptionThe Operational Excellence Leader will be responsible for overseeing all reporting staff while ensuring the company's operational, health, and safety standards are met. The role entails providing functional leadership in relation to Slitting Operators, Material Handlers, Operations Clerks, Dispatch Operation, and Assistant Operators to upgrade...

Are you a seasoned retail professional looking to take your career to the next level? Service Solutions Staffing is seeking an experienced Retail Division Leader to lead their retail division and drive growth in South Africa.This role involves taking full ownership of the retail department, developing and implementing short- and long-term retail strategies,...

We're seeking an exceptional Global Customer Service Excellence Lead to join our team and contribute to delivering world-class customer experiences. As a leader in customer support, you'll be responsible for handling complex customer inquiries, resolving issues, and providing expert advice.Key responsibilities include answering incoming communications from...

Role OverviewWe are looking for a highly skilled Financial Services Leader to join our team at Ca Financial Appointments.The successful candidate will have a strong background in finance shared services, with experience in supervising critical financial operations, driving process improvements, and ensuring regulatory compliance.The Financial Services Leader...

We are looking for an experienced Service Department Leader to join our team at Hedz Recruitment Solutions in Cape Town.The successful candidate will have a strong background in automotive repair and a proven ability to motivate and manage workshop staff.Job Highlights:Opportunity to lead a dynamic service teamDevelop and implement effective workshop...

About This RoleWe are seeking a highly experienced Service Management Leader to join our dynamic team at Southern Air Conditioning (Pty) Ltd.The successful candidate will have a proven track record in HVAC service management, excellent leadership skills, and a strong understanding of HVAC systems, maintenance, and industry best practices.Main...

Key ResponsibilitiesThe client service team lead will be responsible for:Leading and developing a team of CRMs, ensuring exceptional service delivery and operational efficiency.Managing daily operations, including monitoring CRM interactions and evaluating performance against service standards.Implementing service improvements and enhancing operational...

Service Delivery Team Leader - Job SummaryWe are seeking a seasoned leader to join our Service Delivery Team at Lead Generation Group. In this critical role, you will lead a team in providing exceptional customer service and resolving complex issues.Key Qualifications:A strong track record of delivering exceptional customer experiences.Proven leadership...

Cape Union Mart International (Pty) Ltd is seeking a highly skilled Leader of Sales and Service to join their team. As a key member of the management group, you will be responsible for leading the sales and service teams to achieve exceptional customer satisfaction and drive business growth.Key Responsibilities:Oversee all aspects of store operations,...

Role OverviewThe Business Services Leader position at Nexia SAB&T is a critical role in our Accounting, Tax and Secretarial services team. You will be responsible for managing employees within your team, ensuring that work is completed efficiently and reviewed prior to finalization.Your role will involve supporting the planning and execution of various...

Our TeamCiovita's QC team is dedicated to delivering exceptional quality and service to our customers. As a Quality Control Manager, you will be an integral part of this team, leading and mentoring our QC professionals to achieve excellence in quality and productivity.ResponsibilitiesDevelop and implement structured QC processes to enhance efficiency and...

Job SummaryWe are seeking a skilled Service Excellence Specialist to join our team. In this role, you will be responsible for delivering exceptional customer service, resolving issues, and promoting our products and services to customers.Key Duties:Customer Service: Provide prompt, courteous, and effective service to customers via various channels.Issue...

We are seeking a highly motivated Service Excellence Manager to lead our customer service team and drive improvements in customer satisfaction (CSAT) and Net Promoter Scores (NPS).In this role, you will oversee and support a team of coaches, focusing on enhancing the soft skills of our customer service team, particularly communication, empathy, active...

Career OpportunityWe are seeking a highly skilled Culinary Service Leader to join our team at One&Only Cape Town. As a key member of our Food and Beverage department, you will be responsible for leading a team of culinary professionals to create exceptional dining experiences for our guests.You will oversee all aspects of the kitchen, including menu...

We're OneDayOnly, South Africa's pioneer in daily deals and discounts. As an Assistant Customer Service Manager, you'll be part of a vibrant team that's passionate about delivering top-notch customer experiences and driving business success.Job Description:Responsibilities:People Management & Performance: Assist in leading and managing the customer service...