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Expansion and Retention Specialist

1 week ago

Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

We are seeking a highly motivated and experienced professional to join our team as an E-hail Operations Manager.

This position involves a 6-month contract, so applicants must be willing to commit to this timeframe.

A valid driver's license and own car are essential, as regular travel is required.

The successful candidate will be required to participate in interviews and case studies as part of the selection process.

About the Role:

This exciting opportunity is for someone who has a strong background in logistics and e-hail operations.

Responsibilities will include growing the client base, lead generation, and implementing strategies to drive business growth.

Requirements:

  • Matric
  • Tertiary qualification - Bachelor degree
  • No less than 4 years' relevant experience within Logistics / E-hail environment
  • Proficient with Google Sheets and Power BI

Key Skills:

  • Communication
  • Strategic thinking
  • Problem solving
  • Analytical skills
  • Deadline driven
  • Persuasion

Key Performance Areas:

  • Growing the client base in the specific region - retain existing customers and signing up new customers
  • Lead generation and conversion
  • Conduct outbound calls
  • Implement strategies
  • Present data to stakeholders for decision making processes
  • Persuade potential clients to make use of the company services
  • Train new clients on the platform
  • Travelling